Overview  

1. Open Ended
   
2. Trigger Points
   
3. Auto Trigger
   
4. Raffle
   

"Details" Tab

                                                                        Figure 1.1

1. Name: The campaign name acts as the main identifier, playing a key role in capturing customer attention. It will be prominently featured on both the website and mobile app, making it easy for customers to recognize and associate with the campaign. 
   
2. Description: Explains the campaign rules to customers and will be visible on the website and mobile application. 
   
3. Store Type: Select the store type where the purchase has been made.
   
1. Store Only: Purchases only made within a store.
   
2. Online Only: Purchases only made within the FTx Commerce site.
   
3. Store & Online: Purchase made in both the store and online.
   
4. Active: The Active setting in the Loyal-n-Save program gives you control over whether a campaign is running or not. This setting acts as a toggle to activate or deactivate the campaign. When marked as Active, the campaign becomes operational, allowing customers to participate and earn rewards based on their purchases. Once a campaign is set to Active, notifications will be sent to customers 30 minutes after activation, ensuring they are informed and can begin enjoying the campaign's benefits.
5. Balance Type: The balance type is a token bucket where tokens are allocated based on earnings from the campaign.   
   
6. Age Restricted Topics: Select age-restricted products, campaign alerts will only be going to age-verified customers. This option is used to ensure that certain campaigns are only accessible to customers who have been age verified. This is particularly important for products or promotions that are legally restricted to certain age groups, such as alcohol, tobacco, or adult content. By using the Age Restricted Topics feature, you can confidently promote age-sensitive products while adhering to legal requirements and maintaining responsible marketing practices.
   
7. Override Team Levels: The option allows you to customize or disable the token trickle-down percentage for each level of team members within a specific campaign. This can be used to fine-tune how tokens are distributed among team members when a campaign is triggered. This refers to the percentage of tokens that flow down to team members from higher-level members. For example, if a team leader earns tokens, a portion of those tokens can be distributed to their team members according to the trickle percentage. 
   

Note: When this setting is set to “Yes,” an additional field will appear that allows you to select Team Breakdowns by levels. The slider can be used to override the levels.  

1. Tags: You can add or select tags from the drop-down list to identify and group each campaign. 
   

"Options" Tab

                                                                        Figure 1.2

1. Cash Multiplier: The Cash Multiplier is a factor used to adjust the number of tokens a customer earns when making payments with cash. This multiplier can increase or decrease the tokens based on the campaign settings. 
   
1. For Open Ended campaigns, the values specified in the Cash Multiplier section can modify the tokens earned by the customer. The multiplier can be set to reward customers with more tokens for paying with cash. It can also be set to reduce the number of tokens earned as a penalty for using cash.
   
2. For Trigger Points and Raffle Campaigns, the cash multiplier values affect the customer’s rewards. The values influence the internal trigger points tracking system, impacting how points are calculated and tracked within the system but not directly altering the rewards customers see. 
   

Note: If this value is not set at the Campaign level, customers will not earn tokens for the given campaign.

1. Non Cash Multiplier: The Non Cash Multiplier is a factor used to adjust the number of tokens a customer earns when making payments with non-cash methods, such as credit cards, debit cards, or checks.
   
1. For open ended promotions, the values specified in the Non Cash Multiplier section can adjust the tokens earned by the customer based on their payment method. The multiplier can reward customers with more tokens for using non-cash payment methods. It can also reduce the number of tokens earned as a penalty for using non-cash payment methods.
   
2. For trigger points and raffle campaigns, the non-cash multiplier values affect the customer’s rewards. The values are used to calculate and track trigger points internally without altering the visible tokens earned by the customer.

Note: This value is for credit cards, debit cards, checks, or any tenders besides cash. If this value is not set at the Campaign level, customers will not earn tokens for the given campaign.

1. Require Registration: This is initially configured based on your default global settings, but it can be adjusted to suit the needs of each specific campaign. When Require Registration is enabled, customers must take an extra step to either add or activate the campaign in their account. This action might involve signing up through the Loyal-n-Save portal or app, ensuring they are aware and actively choosing to participate.   
   
1. Drop down options: Use Global, Require Registration, or No Registration Required   
   
2. Early Registration Time: When Require Registration is enabled, you can choose a time limit within which the customer must add or activate this campaign to participate.
   
1. Drop down options: Use Global, No Preregistration, 1 month through 9 months. 
   

       

                                                                                     Figure 1.3 

1. Campaign Image:
   
    Add an image to capture customers' attention and enhance the visual appeal of the campaign. Ensure the image has dimensions of 400px in width and 240px in height for optimal display.  
   
   

   FTx AdPro: Get the most out of your campaigns! FTx AdPro, our user-friendly design tool that makes creating stunning visuals.

1. Single Use: The Single Use setting allows you to control how often customers can earn rewards from a specific campaign. This setting can be toggled between "Yes" and "No,"
   providing flexibility in how you want to manage the distribution of campaign benefits.

1. Yes: When toggled to "Yes," here you can limit the earnings for the campaign.
2. No: When toggled to "No," there are no restrictions, and customers can earn rewards from the campaign multiple times without any limit.  
   
3. Options for Limits:
   

1. Overall: The customer can earn rewards from this campaign only once in total, regardless of the time frame.
   
2. Per Day: The customer can earn rewards from this campaign only once per day.
   
3. Per Week: The customer can earn rewards from this campaign only once per week.
   
4. Per Month: The customer can earn rewards from this campaign only once per month.
   
5. Per Year: The customer can earn rewards from this campaign only once per year.
   
6. Per Sale: The customer can earn rewards from this campaign only once per transaction or sale.
   
   
1. Stackable: Toggle "Yes"/"No"
   
1. Yes: If the Stackable toggle is set to "Yes," this means multiple campaigns can be applied to the same product during a single transaction. The customer can benefit from more than one campaign, increasing their potential rewards.
   
2. No: If the toggle is set to "No," only one campaign will be applied based on a set priority. The system will choose the campaign with the highest priority (lowest number) and apply it, ignoring other campaigns.
   
2. Priority: The priority defines the order in which the system applies campaigns when more than one campaign exists for the same product, and the stackable option is set to "No." The campaign with the highest priority (i.e., the lowest number, like 1) will be applied first.
   

Note: By default, the Stackable toggle will be set to "Yes," and the Priority field will be hidden.

Priority Campaign Example: 

                                                                                                                                                                                                                                                 Figure 1.4 

Note: When the Stackable option is toggled to "No," then set the Dollar Limit Type to Exclude If Under Min. 

1. Use Dollar Limit: The Use Dollar Limit setting allows you to control the number of rewards (tokens) a customer can earn based on defined dollar value and defined dollar limit type. This setting can be toggled between "Yes" and "No," providing flexibility in managing the campaign rewards.
   
1. Toggle Yes / No:
   
1. Yes: When toggled to "Yes," you activate the feature that sets a cap on the number of tokens a customer can earn based on the dollar value of their purchases.
   
2. No: When toggled to "No," there are no restrictions based on spending, and customers can earn tokens without any dollar-based limits.
   

 

1. Dollar Limit Type:                                          

1. Stop at Max Cap: Prevent the customer from accumulating tokens once they have reached the specified use dollar limit value for a campaign.
   
2. Exclude If Under Min: Customers will not earn tokens if their spending amount is below the specified use dollar limit value for a campaign.
   
3. Exclude If Over Max: Customers will not earn tokens if their spending amount exceeds the specified use dollar limit value for a campaign.
   
1. Minimum match filter quantity: Defines the minimum item quantity required for campaign eligibility. This setting establishes the lowest number of items a customer must purchase to qualify for participation in the campaign.   
2. Allow Cash Tender: Enabling cash tender ensures that customers who prefer to pay with cash are included in the loyalty program and can accumulate rewards like other customers.
   
1. Toggle Yes / No: 
   
1. Yes: When toggled to "Yes," this setting allows customers who pay with cash to earn reward tokens on their purchases.
   
2. No: When toggled to "No," customers who pay with cash will not earn reward tokens on their purchases.
   
3. Allow Non-Cash Tender: Enabling non-cash tender ensures that customers who prefer to pay with credit cards, debit cards, checks, or other non-cash methods are included in the loyalty program and can accumulate rewards.
   
1. Toggle Yes / No:
   
1. Yes: When toggled to "Yes," this setting allows customers who pay with non-cash methods (such as credit cards, debit cards, and checks) to earn reward tokens on their purchases.
   
2. No: When toggled to "No," customers who use non-cash payment methods will not earn reward tokens on their purchases.  
   
   

Open Ended Campaign 

1. Percent of Dollar Value in Token: A specific percentage of the line item amount will be given back as tokens. 
   
2. Static Tokens: Customers will receive a fixed number of tokens when they purchase a specific product(s). Each product can have its unique token value, which remains constant unless the quantity purchased changes or if blacklist(s) are applied. 
   
3. Tokens Per Dollar Value in Tokens: This campaign set up awards tokens based on the amount the customer spends, in increments of the specified dollar value. In this reward type, for every dollar a customer spends, they earn a certain number of tokens. 
   
   

Percent of Dollar Value in Tokens

                                                                  Figure 1.7

1. Percentage: Specify the percentage of the purchase amount that the customer will earn.  
   
2. Purchaser Multiplier: The Purchaser Multiplier is a factor used to award extra tokens to the customer (or purchaser) based on their spending or actions during a campaign. This multiplier is specifically designed to enhance the rewards for the individual making the purchase without affecting the token earnings or rewards of any team members associated with the campaign. For example, if the multiplier is set to 2x, the customer will earn twice the number of tokens they would normally receive for their spending or action.  

Note: The Cash and Non-Cash Multiplier must have a value. If not, tokens will not be applied to the customer’s Loyal-n-Save account. (Located in the "Options" tab.) 

Static Tokens

In the Open Ended Campaign type, if you have selected “Static Tokens” as a reward type, you must configure the campaign filters to select the products that are valid in the campaign to trigger reward tokens and specify the token value for each selected product(s).   

1. Whitelists – Items you want to include.   
   
2. Blacklists – Items you want to exclude. 

1. Select a filter from the drop-down and click on "Add Filter." 
   
2. The "Manage" button will appear. From there, you will be able to add items/products or to your filter.  
   

1. Token Reward 
   
2. Per Dollar Amount 
   
3. Purchaser Multiplier 
   

 

                                                            Figure 1.10

1. Token Reward: Determine the number of tokens that the customer will receive when the qualifying items are triggered in the campaign, based on the specified value in the Per Dollar Amount field.  
   

Note: Token Reward cannot exceed 100 tokens. If the retailer enters more than 100 tokens, then a validation message will be displayed as shown below: 

1. Per Dollar Amount: This field specifies the amount of money a customer needs to spend to earn a certain number of trigger tokens. This field defines the conversion rate between the dollars spent and the tokens earned.  
   

Note: The per dollar amount cannot exceed $1.00. If the retailer enters more than $1.00, then a validation message will be displayed as shown below: 

Note: The Cash and Non-Cash Multiplier must have a value. If not, tokens will not be applied to the customer’s Loyal-n-Save account. (Located from the "Options" tab.) 

Trigger Points Campaign  

This system works based on achieving a set goal, like a punch card system. When a customer purchases a certain number of items, they will receive a reward. Our system monitors progress internally by assigning point values to products in the Manage Campaign Filter section. When the total point value reaches a specific amount, the customer will be given a reward.   

1. Static Tokens: The Static Tokens reward allows customers to earn a set number of tokens when they buy certain products. Each product is assigned a fixed point value of 10. When customers reach the specified threshold, they receive a predetermined token reward. 
2. Trigger Points Per Dollar Value - Coupon: This type of reward is a campaign strategy that allows customers to earn trigger points based on their spending. When they accumulate enough points to meet a specified threshold, they will receive a coupon as a reward. The accumulation of trigger points is directly linked to the total dollar amount the customer spends.
3. Trigger Points Per Dollar Value - Tokens: In this campaign, customers earn trigger points for each dollar spent. These points build up with each purchase. Once a customer’s total trigger points reach a specified threshold, they receive tokens as a reward.
4. Example cases for Trigger Points Per Dollar Value - Tokens:
1. Spend $10 on Kellogg’s cereals to earn 500 tokens
   
2. Trigger Points = 1
   
3. Per Dollar Amount = 1.00
   
4. Trigger Amount = 10
   

1. Alternative Setup = 1 
   
2. Trigger Points = 1 
   
3. Per Dollar Amount = 0.50 
   
4. Trigger Amount = 20

1. Trigger Type: Trigger Point  
   
1. Reward Type: Coupon  
   
2. Reward Type: Static Tokens  
   
3. Reward Type: Trigger Points Per Dollar Value – Coupon 
   
4. Reward Type: Trigger Points Per Dollar Value – Tokens 
   
2. Trigger Type: Raffle
   
1. Reward Type: Sale Dollars Based
   
2. Reward Type: Total Dollar Based  
   

1. Trigger Value: Selecting this will enable the option to set the trigger value that must be reached for a campaign to be activated and for the customer to receive the associated rewards.  
   
2. Store Visits: Selecting this will enable the option to set the number of store visits that the customer will require before the coupon is awarded. 

Note: If you select "Store Visits," the option to configure the campaign filters will be disabled/hidden. 

1. Trigger Value: This is a predetermined total point threshold that must be reached for a campaign to be activated and for the customer to receive the associated rewards. This value is calculated based on the points assigned to specific items within the campaign. The trigger value represents the cumulative total of points that a customer needs to accumulate by purchasing designated items to activate the campaign. Each item in the campaign has an assigned point value, contributing to the total points needed to reach the trigger value. 
   

1. Trigger Type: Trigger Points  
   
1. Reward Type – Coupon 
   
2. Reward Type – Trigger Per Dollar Value – Coupon
   
2. Trigger Type: Auto Trigger 
   
1. Reward Type – Birthday Coupon
   
2. Reward Type – We Miss You – Coupon
   
3. Reward Type – Signup Coupon
   
4. Reward Type – Anniversary Coupon
   
5. Reward Type – EAIV Coupon

If you require edits on this field, please contact FasTrax Support. 

1. Trigger Type: Auto Trigger  
   
1. Reward Type – Birthday Coupon 
   
2. Reward Type – We Miss You – Coupon 
   
3. Reward Type – Signup Coupon 
   
4. Reward Type – Anniversary Coupon 
   
5. Reward Type – EAIV Coupon 
   

1. All Coupon Filter Items: The "All Coupon Filter Items" setting determines the range of products that an earned digital coupon can be applied to.   
   
1. Toggle Yes / No:  
   
1. Yes: When this setting is toggled to "Yes," the earned digital coupon can be used for all products in the store. This means there are no restrictions or filters applied, and customers have the flexibility to use the coupon on any product of their choice.  
   
2. No: When this setting is toggled to "No," the coupon's usability is restricted to certain products based on specific filters you define. This means the coupon can only be applied to products that meet the criteria set in the coupon filters.  
   

1. Whitelists – Items you want to include.   
   
2. Blacklists – Items you want to exclude.   
   

1. All items   
   
2. Item Whitelist or Item Blacklist   
   
3. Department Whitelist or Department Blacklist   
   
4. Category Whitelist or Category Blacklist   
   
5. Manufacturer Whitelist or Manufacturer Blacklist   
   
6. Brand Whitelist or Brand blacklist   
   
7. Tag Whitelist or Tag Blacklist   
   

1. Campaign Email Delivery Timing:  
   
1. When a campaign is created in the Control Center, there is a processing window of 30 minutes before the emails are sent out to customers. 
   
2. After this period, emails are automatically delivered to the intended recipients based on the customer list defined for the campaign. 
   
2. Tracking Campaign Email Deliveries: 
   
1. The Campaign Recipient Statistics section displays the total count of emails successfully delivered to customers.  
   
2. This count represents the number of recipients who have received the campaign message in their inboxes. 
   
3. Email Open & Read Tracking: 
   
1. Once customers receive the email, the system tracks email open rates. 
   
2. If a customer opens and reads the email, the system captures this interaction and updates the read percentage accordingly. 
   
3. This metric helps retailers understand how many customers are engaging with the campaign content. 
   
4. Engagement Insights: 
   
1. The read percentage provides a clear picture of customer interest and engagement levels. 
   
2. A higher read percentage indicates better campaign effectiveness, while a lower percentage may suggest a need for optimization in subject lines, email content, or campaign targeting. 
   
5. Strategic Optimization Based on Statistics: 
   
1. Retailers can use these insights to analyze customer behavior and adjust future email campaigns for better engagement. 
   
2. The data from this section can help improve subject lines, email design, and content to enhance customer response rates. 
   

1. Whitelists – Items you want to include.  
   
2. Blacklists – Items you want to exclude. 
   

1. All items   
   
2. Item Whitelist or Item Blacklist   
   
3. Department Whitelist or Department Blacklist   
   
4. Category Whitelist or Category Blacklist   
   
5. Manufacturer Whitelist or Manufacturer Blacklist   
   
6. Brand Whitelist or Brand blacklist   
   
7. Tag Whitelist or Tag Blacklist   
   

Note: The option to configure the Manage Campaign Filters will be hidden/disabled for Auto Trigger campaign type. 

Campaign Requirements

   

Auto Trigger Campaign  

Auto Trigger is a type of campaign that activates automatically based on specific criteria, such as a birthday, anniversary or specific actions taken by customers. The campaign might be set to trigger on a predetermined date. For example, it could be activated on a customer's birthday, anniversary, or when the customer registers for the loyalty program. The campaign could also be triggered by certain customer behaviors or interactions with the program.  

When creating a Coupon or Token reward type campaign, you can only select one option. Both campaign types cannot be used at the same time.

 

1. Birthday Coupon: The "Birthday Coupon" is a special type of reward offered to customers on their birthdays. It typically comes in the form of a coupon that can be redeemed for discounts, special offers, or other promotional benefits during their birthday month or on their actual birthday. Below is an example for Birthday Coupon:
1. Name: Celebrate Your Birthday with a Special 10% Off Coupon!
2. Description: Happy Birthday! As a special gift, enjoy 10% off on your next purchase during your birthday month. Redeem your digital coupon in-store at checkout, through our app, or online. This offer is our way of celebrating you—don’t miss out! Exclusions apply; cannot be used for cigarettes, lottery, or chewing tobacco products.
   

1. Birthday Token: The "Birthday Tokens" reward type involves awarding a specific number of tokens to customers on their birthdays. These tokens can be used in the loyalty program for various benefits, such as discounts, rewards, or future purchases. Below is an example for Birthday Tokens:
1. Name: Celebrate Your Birthday with 100 Bonus Loyalty Tokens!
2. Description: Happy Birthday! As our gift to you, enjoy 100 bonus loyalty tokens credited to your account. Use them to redeem exciting rewards, discounts, or special offers. Check your token balance in the app, online, or at the store register. Enjoy your special day with Loyal-n-Save!
   

1. We Miss You - Coupon: The "We Miss You Coupon" is a special type of reward aimed at re-engaging customers who have not interacted for a specified period. It usually comes in the form of a coupon offering discounts or other benefits to entice customers to return and make a purchase. Below is an example for We Miss You - Coupon:
1. Name: We Miss You! Enjoy 15% Off on Your Next Purchase
2. Description: It’s been a while since we last saw you! Here’s a 15% off digital coupon to welcome you back. Redeem in-store, through our app, or online. Hurry—this exclusive offer is only available for a limited time! Exclusions apply; cannot be used for cigarettes, lottery, or chewing tobacco products.
   

1. We Miss You - Tokens: The "We Miss You Tokens" reward type involves awarding a certain number of tokens to customers who have been inactive for a specified period. These tokens can be used within the loyalty program for various benefits, such as discounts, rewards, or future purchases, with the goal of encouraging customers to return and engage with the brand. Below is an example for We Miss You - Tokens:
   
1. Name: We Miss You! Here’s 2,000 Bonus Loyalty Tokens
2. Description: We noticed you haven’t visited us in a while! As a special welcome back, enjoy 2,000 bonus loyalty tokens. Use them to redeem exciting rewards and discounts. Check your token balance in the app, online, or at the store register. We can’t wait to see you again!
   

1. Signup Coupon: The "Signup Coupon" is a reward given to new customers when they register for the loyalty program. This coupon typically offers a discount or special offer that encourages the new member to make their first purchase. The Signup Coupon serves as a welcoming gesture to new customers, providing an immediate benefit for joining Loyal-n-Save. Below is an example for Signup Coupon:
1. Name: Signup for Loyal-n-Save to earn a Digital Coupon for 5% Off a Single Item on your Next Purchase
2. Description: To access your digital coupon after in-store signup, download our app, log in online, or redeem at the store register. This coupon cannot be redeemed for cigarettes, lottery or chewing tobacco products.
   

1. Signup Tokens: The "Signup Tokens" reward type involves awarding a certain number of loyalty tokens to new customers when they join Loyal-n-Save. These tokens can be used within the program to redeem various rewards, discounts, or special offers. Below is an example for Signup Tokens:
1. Name: Signup for Loyal-n-Save to Earn 50 Loyalty Tokens Instantly
2. Description: Join our loyalty program today and receive 50 loyalty tokens as a welcome gift! These tokens can be redeemed for exciting rewards, discounts, and special offers. To check your token balance, download our app, log in online, or ask at the store register. Start earning and saving today!
   

1. Visit Tokens: The "Visit Tokens" reward type involves awarding a certain number of loyalty tokens to customers each time they visit a store. These tokens can be used within the loyalty program to redeem various rewards, discounts, or special offers, encouraging frequent interactions and visits. Below is an example for Visit Tokens:
1. Name: Earn 10 Bonus Tokens Every Time You Visit!
2. Description: Get rewarded for stopping by! Earn 10 bonus loyalty tokens each time you visit our store and make a purchase. Redeem your tokens for special discounts, rewards, and exclusive offers. Keep coming back to earn more!
   

1. Anniversary Coupon: The "Anniversary Coupon" is a special coupon awarded to customers on the anniversary of the date they joined Loyal-n-Save. This coupon typically offers a discount or special offer to celebrate their continued membership and encourage further engagement with the store. Below is an example for Anniversary Coupon:
1. Name: Happy Loyalty Anniversary! Enjoy 10% Off
2. Description: Thank you for being a valued member of our loyalty program! To celebrate your anniversary with us, enjoy 10% off on your next purchase. Redeem this special coupon in-store, through our app, or online. Exclusions apply; cannot be used for cigarettes, lottery, or chewing tobacco products.
   

1. Anniversary Tokens: The "Anniversary Coupon" is a special coupon awarded to customers on the anniversary of the date they joined Loyal-n-Save. This coupon typically offers a discount or special offer to celebrate their continued membership and encourage further engagement with the store. Below is an example for Anniversary Tokens:
1. Name: Happy Anniversary! Here’s 2,500 Bonus Tokens to Celebrate
2. Description: Thank you for being part of our loyalty family! To celebrate your anniversary with us, enjoy 2,500 bonus loyalty tokens. Use them for exciting rewards, discounts, and special offers. Check your balance in the app, online, or at the store register.
   

1. EAIV Coupon: EAIV (Electronic Age and Identity Verification) coupons are a specific type of digital coupon that requires verification of a customer's age and identity before they can be issued or redeemed. The primary purpose of EAIV Coupons is to ensure that only eligible customers, often those meeting a minimum age requirement, can access certain discounts or offers. This is particularly important for products that are age-restricted, such as alcohol, tobacco, and certain medications. Customers will receive a coupon for a discount or free item when they complete the Altria survey and requirements for the selected store. Below is an example for EAIV:
1. Name: Age-Verified Members Get an Exclusive Discount!
2. Description: As a verified member, enjoy a special discount! Complete the Altria survey and verification process to receive an exclusive coupon for a discount or free item on qualifying purchases. Redeem in-store or through the app. Restrictions apply; only available for age-verified customers.
   

1. EAIV Tokens: EAIV (Electronic Age and Identity Verification) tokens are a specific type of token that requires verification of a customer's age and identity before they can be issued or redeemed. The primary purpose of the EAIV token is to ensure that only eligible customers, often those meeting a minimum age requirement, can access certain discounts or offers. This is particularly important for products that are age-restricted, such as alcohol, tobacco, and certain medications. Customers will receive a token for a discount or free item when they complete the Altria survey and requirements for the selected store. Below is an example for EAIV Tokens:
   
1. Name: Earn Exclusive Tokens for Completing Age Verification
2. Description: Verified customers can now earn bonus tokens! Complete the Altria survey and verification process to receive exclusive tokens, redeemable for special discounts, rewards, or free items. Check your token balance in the app, online, or at the store register.
   

1. Use Schedule: Toggle Yes/No. Use this option to run this campaign as planned. By toggling this option to "Yes," an additional field called Campaign Schedules appears as shown below: 
   

1. Assign By Gender: Select the gender of the targeted customers or set it to "All Genders" to assign the content to all gender types.   
   

1.  Assign by Location Group: Assign content according to the location group(s) targeted by this campaign.  

Note: Location groups can be created in the Control Center. The path is Point of Sale –> Maintenance –> Locations. 

1. Assign by Age: Select the age or the age range based on which the content will be assigned.      
   

1. All Ages: Selecting this will target all age groups.  
   
2. By Specific Age: Selecting this will target only the specified age group. 
   
3. By Age Range: Selecting this will target the age group of the specified range.