Online Store Status
Online Store Modes
You can select whether to make the online store accessible to customers or to specific visitors. Sometimes you need to test your online store, but it can't be accessible to everyone. So, FTx Commerce supports different modes to restrict all visitors access to the online store/app and allow only those visitors who have the password or passcode.
To select the mode, follow the below steps:
- Step 1: Log into Store Admin
- Step 2: Click Settings
- Step 3: Click Business
Figure 1
- Step 4: Click Modes
Figure 2
You can select the following different modes from the store admin:
Live | Offline | Test | Beta
Figure 3
1. Live Mode
If "Live Mode" is selected, everyone can access the online store through the store's link or app. Once you are done with the configurations or changes, you need to select "Live Mode" so everyone can access your online store or e-commerce app.
Figure 1.1
Once the Live Mode is selected, you need to click the "Save" button to make it applicable.
2. Offline
When you are updating the online store or setting up the products, you can switch the online store to Offline Mode for a while.
Figure 2.1
You can add a description/message to display to customers when you switch your online store to Offline Mode.
Once the Offline Mode is set up, you need to click the "Save" button to make it applicable.
Figure 2.2
3. Test Mode
Sometimes you need to test and check your online store's product prices, applicable discounts, coupons, and other features before publishing them live. So, you can activate "Test Mode" so only internal team members can access the store.
You need to set up the password so only those users who have it can access the online store.
Figure 3.1
You can also enter the description to be displayed on the header when users access the online store or app by entering the password.
Once the Test Mode is set up, you need to click the "Save" button to make it applicable.
Figure 3.2
Once the users enter the password and are redirected to the online store, they can see the description/message that was added.
4. Beta Mode
When you want to provide access only to the specific users or audience who can buy the items from your online store/app, you can generate the number of codes dynamically. So, if the users have that code, only those users can access the online store/app.
- Description for Beta Mode: You can also enter the description/message to be displayed on the header when the users access the online store or app.
- Enable Beta Feedback: You can enable "Beta Feedback" so the users can provide feedback on the overall shopping experience.
Generate Number of Codes: For the Beta Mode, you need to generate the code(s) by entering how many codes you are required to share with the users. If you select 2, two dynamic codes will be generated.
Figure 4.1
You can see the following details in tabular format for the "Code List":
- Code Number: It's a code serial number.- Code: Dynamically generated code that you need to share with the users so they can access the online store/app using the code.- Total Used: It shows how many times the code was used for accessing the online store/app using it.- Action: Delete a code if it is no longer required.
Once the Beta Mode is set up, you need to click the "Save" button to make it applicable.
If "Beta" mode is enabled, specific users can access the store using the code only.
Figure 4.2
If the "Enable Beta Feedback" switch is enabled, the users will be asked for feedback on the overall online store/app and order placement. Users can also skip the feedback.
Figure 4.3
In this way, you can enable any mode as per the requirements and allow only specific users to access the online store/app.
Related Articles
Setting Up Disclaimer for an Online Store
Manage Disclaimers "Prevent customers from navigating to online store (E-commerce site/Mobile App) without accepting disclaimer" As an admin user, you can add disclaimer records to ensure that your customers are well-informed and understand any ...Manage Online Store Settings
Manage Online Store Settings Settings -> Global Settings -> "Other Settings" (Product, Cart, and Checkout Settings) As a retailer, you can customize the features and restrictions about products, carts, and checkout pages to tailor the shopping ...Setting up Store Pickup for Location
Setting up 'Store Pickup' for Locations (Stores) "Store Pickup" fulfillment offers retailers (for store admin) the flexibility of Order Pickup options for specific locations independently, down to the individual location level. Retailers have the ...Order Tipping
Order Tipping [Tip Setup & Report] Allow your customers to add a tip for the store's employee or the delivery person at the time of checkout. The store admin can enable and set up the preset value in % of the tip from the Business Settings (Global ...Customer Support for an Online Store
Customer Support for an Online Store Effective customer support is essential for building trust and loyalty with your customers. By customizing the customer support page and providing easy access to legal policies, you can enhance the overall ...