Legal Agreement

Legal Agreement

Legal Agreement

"Terms & Policies for your online stores"
Legal agreements outline the terms, policies, and guidelines governing the use of your website. You can create the terms of service and privacy policies to instruct customers to access the online store. This content can be conveniently managed under the "Legal" module in the store admin. Additionally, you can include refund and return policies within the same module and display them in the footer menu of your online store.
This KB article provides step-by-step instructions on managing sign-up agreement content and displaying policies in the footer menu.

1. Reaching Legal Settings

As retailers/store admin, you can easily set up and draft "Legal" policies for the e-commerce site/app through the store admin backend. The setup process will vary depending on whether multi-brand is disabled or enabled.

1.1 For Standalone Online Store

When the 'multi-brand' option is disabled in the control center, it means you have only a single online store/site for your business. Follow the below steps to manage the Legal content to access your site:
  1. Step 1: Log into Store Admin
  2. Step 2: Click Settings -> General
  3. Step 3: Click Legal
Figure 1.1.1 Reaching Legal content set up

1.2 For Multiple Online Brand Stores

When the 'multi-brand' option is enabled from the control center side, the 'Legal' can be set up at the global level, it means, applicable to all the online brand stores in one go or it can be set up for each online brand store individually.
Follow the below steps to set up the terms and policies globally:
  1. Step 1: Log into Store Admin
  2. Step 2: Click Settings -> General
  3. Step 3: Click Legal

Figure 1.2.1.1 Legal- Global Level

1.2.2 Store-level Customer Support Page

Follow the below steps to set up the customer support page for the store individually:
  1. Step 1: Log into Store Admin
  2. Step 2: Click Online Brand Stores
  3. Step 3: Click Settings icon for Online Brand Store
  4. Step 4: Click Store Settings -> Legal
Figure 1.2.2.2 Legal- Brand Level
Here, you can draft various legal guidelines, including:
  1. Terms of Service
  2. Privacy Policy 
  3. Refund Policy 
  4. Review Policy
  5. Gift Card Policy

2. Manage Legal Content

2.1 Adding Legal (Terms & Policies)

You can add the content as per your legal guidelines for your online store. Utilize the provided formatting tools to ensure that your policy content displays correctly on the online store.
You can define your 'Refund Policy' and 'Review Policy' to establish guidelines for order returns and product reviews, respectively.

Figure 2.1.2
Once you have defined your terms and policies, remember to save the Legal menu.
You can utilize the above terms and policies as a CMS page in the footer menu section for the online store.
If you are drafting and set the Brand-level Legal Content, you will see the Inherit from Global toggle switch enabled by default. It means, the Legal content will be shown at brand level that is set at Globally.
But if you want to draft a different Legal content for brand, you can disable the switch and draft the different 

3 Utilizing Legal Guidelines in the Footer Menu

Once you defined the terms and policies, you can utilize them in the footer section and redirect to a CMS page individually. To display the terms and policies, you need to set them up in the "Manage Footer Menu" under the "Store Appearance" settings on the store admin dashboard.

Figure 2.2.1 Store Appearance -> Manage Footer Menu

By clicking the "Manager Footer Menu", you'll find two sections: "Column" & "Menus."
  1. Columns: Utilize defined menus from the Menus section to display them in specific columns within the footer.
  2. Menus: Set up various menu types, including Text, CMS Page, Link, App Page, and Legal.
Adding Menu:
By clicking the "Add Menu" button, you will get the window on the right to set up the menu items. If you intend to display the policies in the footer, you can select the "Legal" option in the Type of the menu.

Figure 2.2.2

By selecting the "Legal" option, you will get a listing that allows you to select a menu item individually.
Figure 2.2.3

In this way, you can add all the legal guidelines as a menu type to be displayed at the footer as a menu. Once configured, click the 'Save and Close' button to apply the changes.
Note: All the menu items for the legal will be treated as an individual CMS page by default.

Utilizing Menu in Column:
Select the legal menu in the appropriate column to display terms and policies in the footer section. So, in the column section, you must select the "Menu" in which the legal (terms & policies) menu type is selected.

Figure 2.2.4

Once selected, click the 'Save' button to apply the changes.

4. Legal Content- In Footer Menu

When customers visit the online store, they can easily access and review the terms and policies by scrolling down to the footer section. The legal agreement content added in the "Legal" settings will be displayed according to the menu setup in the specific column.

Figure 4.1

The legal content is treated as a CMS page so by clicking any terms or policies, the customer will be redirected to the new tab (CMS page).
In this way, you can add the legal agreement content and cab be displayed on the footer menu of the online store.

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