Manage Online Store Settings
Manage Online Store Settings
Settings -> Global Settings -> "Other Settings" (Product, Cart, and Checkout Settings)
As a retailer, you can customize the features and restrictions about products, carts, and checkout pages to tailor the shopping experience for your customers. This KB article provides comprehensive guidance on configuring some features and restrictions for your online store.
1. Reaching Other Settings
To access the settings for displaying product, cart, and checkout options, follow the below steps:
- Step 1: Log into Store Admin
- Step 2: Click Settings
Figure 1.1
- Step 3: Click Global Settings
Clicking on "Global Settings" will automatically redirect you to the 'Business Details' page. Scroll down the left-side settings menu to find 'Other Settings'.
Figure 1.2
- Step 4: Click Other Setting
Figure 1.3
2. Other Settings
Clicking on the 'Other Settings' menu will redirect you to that menu and you can configure various options, including:
- Product Upselling
- Product Reviews
- Order Checkout & Cancel Order
- Displaying Product
- Slot Booking & Cart Abandoned
1. Product Upselling
Suggest and promote some additional products to customers related to what they're already purchasing. As per the 'Control Center' side setup in the companions under the e-commerce tab of the Product, the customers will get the product(s) in the "frequently bought together" section on the product details page.
- Show Frequently Bought Together: If this option is enabled and the product(s) are already set up (as Companions) in the Control Center, only then will the customers get the Frequently Bought Together section.
- Show Similar Products: If this option is enabled, customers will get similar products along with the selected product.
- Show Trending Category: There are two options provided to display the categories on the header of the home page: "All Parent Categories" or "Trending Categories."
Figure 2.1
2. Product Reviews
Product reviews help to get feedback on the purchased items. If you display the product review on the product page, you build trust and transparency for your online selling.
- Reviews: If this option is enabled, customers will see the product review section. The customers can see the added reviews by other customers as well as add their own reviews.
- Enable Review Verification: If this option is enabled, the customer's added feedback/review will be verified first by the store admin, and then the review will be published and visible on the store if everything's considered appropriate in the review content.
3. Order Checkout & Cancel Order
- Allow Guest Checkout: If enabled, this option allows visitors to place an order as a guest user even without having to sign in or sign up.
- Allow Customer to Cancel Order at any time: If enabled, this option allows customers can cancel the placed order at any time, even though the order is in the middle of processing (at any stage).
- Allow Out of Stock Sales (Overselling): If enabled, this option allows customers to add items to their cart even if the product's inventory is insufficient or out of stock.
4. Displaying Product
Display the product price disclaimer and even the blacklisted products.
- Product Price Location Disclaimer: If this option is enabled, the price disclaimer will be displayed to customers, "Product pricing and availability may vary by location."
- Show Blacklisted Products to Customers: If this option is enabled, the "blacklisted products" from the control center can be displayed to the customers.
Figure 2.2
5. Slot Booking & Cart Abandon
Slot Booking Expiration: Choose the expiration time for slot bookings once selected by the customer. Predefined options include 15 mins, 30 mins, 45 mins, 1 hour, 1.5 hours, and 2 hours.
Cart Reminder Email: Set the timing for sending reminder emails to customers if their order remains in the cart. Choose any predefined time between 15 minutes and 2 hours.
Abandoned Cart Expiry: Determine the time frame within which carts will automatically vanish. Select any predefined time between 30 minutes and 1 month.
Note: Please ensure that the time frame set for the 'Cart Reminder Email' is always less than the time frame set for 'Abandoned Cart Expires'.Once you manage the online store settings, click the "Save" button or the "Save and Close" button to make the changes on the live site (online store).
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