News Feed Entries

Overview 

"News Feed Entries" in Control Center provide real-time updates, announcements, and notifications related to various customer and campaign activities. These include events such as campaign creation, campaign completion, new customer sign-ups, customer receipts, and more. 

Functionality 

News Feed Entries provide a history of customer interactions and engagements.

1. The Loyal-n-Save mobile application (push notifications for customers). 
   
2. The Control Center (news feed updates for merchants). 
   

Example Use Case 

When a customer successfully completes a transaction and earns coupons or tokens, the system sends a push notification to the customer within the Loyal-n-Save app. Refer to the screenshot below:

                 Figure 1.0 

Simultaneously, the retailer receives the same update in Control Center under News Feed Entries, allowing them to track customer engagement and reward distribution in real-time. Refer to the screenshot below:

                                                                                                                              Figure 1.1

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This feature helps retailers stay informed about loyalty program activities and enhances customer engagement by ensuring timely communication.

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