Manage Disclaimers

1. Step 3: Click Global Settings
   

Figure 1.2

By clicking "Global Settings", you will be redirected to "Business Details" by default. You will find the "Disclaimer" by scrolling down.

Figure 1.3

1. Step 4: Click Disclaimer

Upon clicking "Disclaimer", you'll be redirected to the listing page where all disclaimers are managed.

Figure 1.4

 If no disclaimer records are available or have not been added yet, you'll see a "No Disclaimer" label.

2. Setting Up Disclaimer

To add a new disclaimer or manage the existing one, ensure that the "Enabled Disclaimer" switch is toggled ON. You can add up to 10 disclaimer records if the switch is enabled. Existing disclaimer records are displayed in a tabular format:

Title | Start Date | End Date | Status | Action

- Title: Title of the disclaimer just for the record purpose.

- Start Date & End Date: If the disclaimer record is scheduled between dates, only then will the Start & End dates be shown; otherwise, they will be shown (Not Set) by default.

- Status: You can see the four different statuses for the Disclaimer, which are "Enabled," "Disabled," "Scheduled," and "Expired."

- Action: You can "edit" the existing record and "delete" if the record is not required anymore.

Figure 2.1

2.1 Adding Disclaimer

By clicking the "Add Disclaimer" button, a pop-up window will appear on the right side. You can set up and manage the following settings for the disclaimer record:

1. Enable Disclaimer:

There will be a switch to keep the Disclaimer record enabled for the website; the "Enable Disclaimer" switch must be turned ON. However, you can disable it whenever required.

2. Title:

You need to set the "Title" for the Disclaimer record just for a record in the listing; it won’t display on the website to customer.

3. Description:

You can enter the content for the disclaimer that you want to clarify and show to the customers when they access the online store or from their mobile/tablet (PWA). There's a multi-line text box along with the bold, italic, strikethrough, and underline text formats. You are allowed to enter the content of a maximum of 255 words.

Figure 2.1.1

4. Is customer acceptance required?

If you checked off this checkbox, the customers must have accepted the disclaimer. Customers can proceed to the online store only after accepting (mark read) the disclaimer. If any of disclaimer record with checked off this checkbox, the disclaimer pop up will be displayed to the customers when the customers access the online store (website) or mobile app.
But if the checkbox isn't checked off for each disclaimer record, the disclaimer will not be displayed as pop up when customers access the online store or mobile app. So, in this case, customers can access the disclaimer at the footer only from the e-commerce site.

5. Disclaimer Schedule:

You can schedule any disclaimer record for the future by ticking the "Disclaimer Schedule" checkbox.

- Start Date: Enter the start date from where you want to publish live on the website so customers can see when they access the online store.

- End Date: Enter the end date till when you want to keep displaying on the website. If you don't want to set the End Date, you can tick the "No End Date" checkbox. By clicking it, the "End Date" will be disabled.

Save and Close: Once you added the content for the disclaimer and also scheduled the date (if needed), click the "Save and Close" button to save it.

Figure 2.5

SAVE: Once you added or edited any record, click the 'Save' or 'Save and Next' button. If the "Enable Disclaimer" checkbox for the record is already enabled and the no schedule for the record, the disclaimers (records) will start to be displayed on the website after saving the "Disclaimer" menu. Otherwise, it will be displayed as per the scheduled date.

2.2 Auto sequence for Disclaimer

How the sequence of the Disclaimer records will be set:

The sequence of the Disclaimer records managed as per the last added/updated record comes first on the website. So, the newly added record will be displayed in the 1st row in the Disclaimer pop-up on the website. Suppose you edit/update the older record, it will update to the latest one, so it will start displaying above all the records.

Figure 2.2.1

Disclaimers will be prompted only when the customers access the online store or mobile app for the first time or after the records are added/edited.

Figure 2.2.2

2.3. Disabling & Deleting Disclaimer

Disabling Disclaimer Section:

To disable the overall Disclaimer section, toggle off the switch for "Enable Disclaimer" located in the header of the listing page. When the main "Enable Disclaimer" switch is turned off, customers will no longer receive the disclaimers when they access the e-commerce site or mobile app.

Figure 2.3.1

Note: Disabling the main switch will not delete the disclaimer records but will render them inactive

Disabling Individual Disclaimer:

To disable an individual disclaimer record, click the 'Edit' button for that record and toggle off the switch for "Enable Disclaimer".

Figure 2.3.2

Note: Even if you disable the toggle switch for any disclaimer record, you can still edit the title, and content, and change the schedule of individual disclaimer records.

Deleting Disclaimer:

To delete an individual disclaimer record, click the 'Delete' button for that record. A confirmation pop-up will appear to ensure you want to proceed with deleting the record.

Figure 2.3.3

Note: If a disclaimer has a scheduled date, it will be displayed until the scheduled date has passed, after which it will be updated as "Expired" but not deleted.

3. Online Store & Mobile App

The “Disclaimer” pop-up will be shown when the customer enters the website or opens a mobile version (PWA). Customers will get the “Disclaimer” pop-up before the age verification pop-up if age verification is already enabled by the store admin.

3.1 When 'Is customer acceptance required?' is ON

From the store admin, if the "Is customer acceptance required?" checkbox is checked off, the customers will get the disclaimer popup upon accessing the e-commerce site or mobile app.

 

Figure 3.1.1: Disclaimer popup on E-Commerce Site & Mobile App

On both sides, Customers will be prompted to review the disclaimer and must click the "I understand. Proceed to Store" button to proceed to the next page.

3.2 When 'Is customer acceptance required?' is OFF

From the store admin, if the "Is customer acceptance required?" checkbox isn't checked off for any records, the customers will not get the disclaimer popup upon accessing the e-commerce site or mobile app. However, they can still access the disclaimers in the following ways:
- E-commerce Site: Disclaimers can be found in the footer. By clicking on the "Disclaimers" section, customers can expand the disclaimer records.

Figure 3.2.1: Disclaimer in the Footer of the E-Commerce Site

- Mobile App: Disclaimers can be accessed from the slider menu. By selecting the "Disclaimers" section, customers can expand the disclaimer records.

Hence, by setting up disclaimers for your e-commerce site/mobile app, you can share important information, such as restrictions on purchasing underage products or warranty details for specific items like E-Cigarettes, you can ensure transparency and compliance with relevant regulations.