Swag Shop Dashboard

Swag Shop Dashboard

Overview 

The "Swag Shop Dashboard" provides an overview of redemptions, a detailed breakdown of order statuses, a list of highest-spending customers, insights into top-selling categories, a ranking of the top 5 selling products, and comprehensive details of recent customer purchases.

To Reach the "Swag Shop Dashboard"

  1. Log into Control Center 
  2. Click on "Dashboard" on the left side shown below:

Figure 1.0

Refer to the screen below. Click on "Signage Dashboard."
Figure 1.1

Select "Swag Shop Dashboard" from the drop-down menu.
Figure 1.2

Selecting "Swag Shop Dashboard" from the drop-down menu will direct you to its main page.

Figure 1.3

Shop Purchases

This section shows Swag Shop redemptions of customers. See below: 


Figure 1.4

Order Status Breakdown 

This section shows the breakdown of order status from all open or closed Swag Shop redemptions.  


Figure 1.5

Top 5 Spenders  

This section shows data of the highest spending customers in Swag Shop rewards.


Figure 1.6

It contains the following fields: 
  1. Customer – It shows the customer’s name who has spent the highest amount.
  2. Total Orders – It shows the total number of orders made by a customer.
  3. Total Items Bought – It shows the total number of items bought by the customer. 
  4. Total Points Spent – It shows the total points spent by the customers on purchases. 

Top Selling Categories 

This section shows data of top-selling Swag Shop item categories:


Figure 1.7

Top 5 Selling Products 

This section displays the top 5 Swag Shop items sold in your rewards store.

 
Figure 1.8

Recent Orders 

This section shows recent purchases made by customers in the rewards store.  


Figure 1.9
This section contains the following fields: 
  1. Customer – It shows the customer’s name who has made a recent purchase. 
  2. Items – It shows the total number of items bought by the customer.  
  3. Total – It shows the total amount of purchases made by the customer.  
  4. Created At – It shows the order purchase date when the customer redeemed an item/s from the Swag Shop. 
  5. Order Status – It shows the order status of the item ordered by the customer.  
  6. Actions – It includes two action buttons: 

Figure 2.0

1. View Order – Merchant can view the order details of the purchased item.
When you click on the View Order icon, the screen below will be displayed: 


Figure 2.1

2. Track Order – Merchant can track the detail of the order to know the order status. 
(NOTE: When the order status gets changed to Shipping in Progress, then you will get information regarding provider name and tracking no.) 


Figure 2.2 

Click on "View More."


Figure 2.3

When you click on "View More," you will see the screen below: 

Figure 2.4
This section has the following search functions: 
  1. Order Number: It shows the order number for the purchase made by the customer. 
  2. Product: It shows the name of the product that has been purchased by the customer. 
  3. First Name: It shows the first name of the customer. 
  4. Last Name: It shows the last name of the customer. 
  5. Qty Sold: It shows the total quantity sold for a redeemed product.  
  6. Total Amount: It shows the total amount of redemptions made. 
  7. Shipping Type: It shows 2 shipping type options available: In-Store Pickup and Standard Shipping 
  8. Order Status: It shows the order status of the product redeemed by the customer. 
  9. Timestamp: It shows the time when the order purchase was redeemed from the Swag Shop.  
  10. Actions: You will see 3 action buttons: 

Figure 2.5

1. View: Here, you can view details of the purchases made by customers. 
2. Track Order Details: Here, you can track order details and know its status. 
3. Remove: Here, you can delete the order item. 

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