Coupon

Coupon

Swag Shop Purchase

Coupon Purchase

This section allows you to view the list of coupons you have purchased and keep track of order details.

Steps to Access the "Coupon Purchase" Page 

  1. Step 1: Log into Control Center
  2. Step 2: Select Loyalty
  3. Step 3: Choose Swag Shop
  4. Step 4: Select Shop Purchases
  5. Step 5: Under Purchase Type, select Coupon Purchase
Once you select "Coupon Purchase" from the purchase type drop-down, the list of purchased coupons will be displayed with the following filters: 
  1. Order Number
  2. Coupon Name
  3. First/Last Name
  4. Quantity Purchased
  5. Total Amount
  6. Shipping Type
  7. Order Status
  8. Timestamp 

                                    Figure 1.1
  1. To view the coupon details, click on the View icon under the Actions column. The following details will be displayed under each section: 

                                                                                     Figure 1.2

Purchase Item: 

  1. Coupon Image: The image used while creating the coupon.
  2. Purchase Item: Name of the coupon.
  3. Item Price: Indicates the tokens needed to redeem the coupon.
  4. Quantity Sold: Number of coupons redeemed.
  5. Total Price: Indicates total tokens needed to redeem the coupon(s).
  6. Item UPC: Item UPC is not applicable for coupons. 

Balance Details: 

  1. Amount Used: Total tokens required to redeem the coupon.
  2. Remaining Balance: Balance remaining after the redemption. 

Shipping Information: 

  1. Shipment Type: Indicates the method of shipment used to send the coupon. For digital coupons, the shipment type will always be email.
  2. Status: Status of the purchased coupon. 

Customer Information: 

  1. Customer Email: Customer's email address. 
  2. Customer Name: Name of the customer. 
  3. Current Balance: Current balance available in the customer's account. 

                               Figure 1.3
  1. To view the tracking details of a coupon, click on the Track Details icon.
  2. Once you click on the icon, the Tracking Detail pop-up will be displayed with the following details: 

                                                                       Figure 1.4
  1. Delivered: Indicates the coupon has been successfully delivered to the user’s email.
 
                                                                       Figure 1.5
  1. Redeemed: Indicates the coupon has been redeemed/used. 

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