1. Shift Reconciliation: Shift reconciliation compares the cash, card, and other payment types received during a shift to the sales records in the POS system to identify and resolve discrepancies. Each cashier, an employee of the store, performs this reconciliation at the end of their shift.
   
2. Daily Reconciliation: The store manager performs daily reconciliation at the end of the day (or at the beginning of the next day) and verifies all shift reconciliations (Register Zs) performed during the day. 
   

Figure 1.1

Figure 1.2

Figure 1.3

1. Step 2: Performing daily reconciliation: 
   
1. Clicking "Edit Daily Reconciliation" to open the daily reconciliation data.
   
2. Verifying the shift reconciliation and $ amount values 
   
3. Finalizing the reconciliation. 
   

Figure 2.1

1. Table and Column Titles: The table shows daily reconciliation records. Each column title indicates the type of information in the column.
   
2. Footer: 
   
1. Delete: Use this button to refresh the screen when you change the date or tick or untick the Include Unreconciled checkbox. 
2. Cancel: Use this button to the Recon | Daily Reconciliation screen. 
3. Select: Use this button to select the shift you want to verify. You must click on the desired shift and then click this button to select the shift. 

Figure 1.2

-> When the manager clicks the "Show Manager Values" radio button, the manager will not get any data unless the shift has been verified.

Figure 1.3

-> The manager needs to verify all the shifts by clicking the "Verify Shifts" button.

-> By clicking the "Verify Shifts" button, a "Shift Reconciliation" pop-up will appear with a listing of the shift reconciliations for the day. The manager can select a shift and verify it.

Figure 1.4

-> When all the shift reconciliations are verified, the manager needs to select "Reconciliation Is Final." 

-> Once all the values are verified, Save the daily reconciliation.

Figure 1.5

2. Reaching the Daily Reconciliation

To reach the "Daily Reconciliation" module, follow the steps below: 

1. Step 1: Log into Control Center
   
2. Step 2: Choose Point of Sale
   
3. Step 3: Choose Reconciliation
   
4. Step 4: Choose Daily Reconciliation
   

By clicking the "Reconciliation" menu, you can see "Shift Reconciliation" by default. Click "Daily Reconciliation." 

Figure 2.1

When the manager has added "Daily Reconciliation," that daily recon record will be synced into Control Center.

You can see the following data for the daily reconciliation in the tabular format:

- Recon Date: It displays when the daily reconciliation was performed by the cashier.

- Employee: It displays the name of the employee who performed the daily recon on the POS.

- Employee #: It displays the employee number of the person who performed the daily recon on the POS.

- Location: It displays the name of the store (location) where the daily recon was performed.

- Finalized: As per the highlighted record above (Figure 2.2), daily recon has been verified and finalized from the POS, but it is pending to be audited.

- Audit: Once the daily recon is audited from the control center side, a completed icon will appear.

- Variance Amount: It displayed the difference in the $ amount of the system vs. the $ amount in the cash drawer, if any.

- Cashier: It displays the cashier's amount in the daily reconciliation.  

- System: It displays the system's amount in the daily reconciliation.   

- Manager: It displays the manager's cashier amount in the daily reconciliation. 

- Actions: View | Remove | Print | Audit Recon | Unfinalized

Note: Once the store manager finalizes the daily reconciliation from the POS, only then will two additional actions appear. ("Audit Recon" and "Unfinalized")

Filter Date Range: You can also get the daily reconciliation information by filtering the date range.

2.1 View Daily Reconciliation

Click the View icon to check the reconciliation data for the specific shift.

Figure 2.1.1

By clicking the View icon, you will be redirected to the View Daily Reconciliation page. Here, you can see the cashier and system values and any differences. 

 Figure 2.1.2

If you click "Z#," a pop-up screen will open showing two options, as Figure 2.1.3 shows. 

 Figure 2.1.3

1. Click "View Shift Recon" to open the respective shift reconciliation. 
   
2. Click "Print Shift Recon" to print the respective shift reconciliation. 

2.2 Remove Reconciliation

Figure 2.2.1

2.3 Print Daily Reconciliation

Download and print the recorded details of the specific shift reconciliation by clicking the PDF icon. By clicking that icon, a PDF will be downloaded, and you can print it out for your reference.

2.4 Audit

When the store manager has verified the shifts and finalized the Daily Reconciliation from the POS, you can see the "Finalized" column as a green tick mark, but the auditing from the Control Center side is still pending.

Click the Audit icon from the listing or click the "Audit Daily Reconciliation" button from the View Daily Reconciliation page.

Figure 2.4.1

Now, by clicking "Audit Daily Reconciliation," a Daily Reconciliation Audit screen will appear. You can scroll down to view all the details. 

Figure 2.4.3

1: Show Details: You can choose to view Manager Details or System Details using this toggle button.

1. If you choose "Manager" on the toggle, you will see the manager's details, as Figure 2.4.3 shows.   
   
2. If you choose "System" on the toggle, you will see the system's details, as Figure 2.4.4 shows. 

Figure 2.4.4

2: Audit Finalized: If all the values are corrected and proper, tick the "Audit Finalized" checkbox and click the "Save" button to save the finalized audit.

2.5 Unfinalized

If the store manager has finalized the daily shift but you find some amount $ values are mismatched or miscalculated, you can unfinalize the daily reconciliation using "Unfinalize Daily Reconciliation." 

 Figure 2.5.1

By clicking "Unfinalized Daily Recon" from the listing or from the view daily reconciliation page, a pop-up will appear to confirm the unfinalization of the daily reconciliation.

Figure 2.5.2

If you click the "Yes" button, a store manager needs to re-verify the cashier and manager values. Once the values are updated, the store manager needs to finalize the daily recon.