Getting Started with FTx Commerce

Getting Started with FTx Commerce

Getting Started with FTx Commerce

Introduction

Setting up your first online store can be a challenging task for any retailer. The initial challenges often include figuring out where to begin and configuring various modules to establish a robust online presence.
If you have integrated FTx Commerce, our offering includes: 
- An e-commerce site paired with a Progressive Web App (PWA) for mobile (Andriod/iOS),
- The Store Admin (the backend of the e-commerce site), and
- An order fulfillment portal (Pick, Pack, and Ready).
This KB article aims to guide you through the process of transitioning your physical store to an online platform, facilitating the expansion of your business and brand visibility. You can start setting up the prerequisites that are on the Control Center side. 

1. Activate FTx Commerce (Initialize ECommerce)

Activating the Accounts from Control Center and Initializing ECommerce
Before moving on to the Admin FTx Commerce side, there are prerequisites to refer to on the Control Center side. 

1.1 Initiate ECommerce

Once your account is established, initiate the e-Commerce platform by contacting our technical support team.
When ECommerce is initiated, all configurations will be synchronized with FTx Commerce, including the store admin, e-commerce site, and fulfillment portal.
For a detailed guide, refer to the Accounts KB article.

1.2 Enabling E-Commerce for Products

After completing the account setup and e-commerce initiation, activate E-Commerce for your products in the POS settings. This step is crucial for utilizing e-commerce features in your online store and making your products available for online selling.
Navigate to Point of Sale -> POS -> Product/General Settings where you'll find the "Enable E-commerce" option.
This setting must be enabled for each product individually to set up and utilize e-commerce features.
Note: For any questions, feel free to contact our technical support or onboarding team. They are ready to assist you in configuring both of the settings mentioned above.
Once the account creation and both settings are in place, proceed to the following prerequisite settings, which are essential steps to taking your store online.

2. Prerequisites to Bring Your Store Online

"Prerequisites" refer to the Control Center configurations that must be completed before setting up the online store. The following KB articles will guide you through the sequential setup of these prerequisites:
  1. Manage Multiple Locations (Stores) & Pricebook Zones - Refer to the KB Article
  2. Configure Taxes, Excise Tax, and Age Restrictions - Refer to the KB Article
  3. E-Commerce Settings for the Products to Bring Them Online - Refer to the KB Article
  4. Setting Up Product Variants - Refer to the KB Article
  5. Set Up Product Collections - Refer to the KB Article
  6. Set Up Buydowns & Discounts for Online Products - Coming Soon!
Once the prerequisites are set up, proceed with configuring your online store (e-Commerce site) by logging into the Store Admin. Access the Store Admin to set up your online store, manage order fulfillment types, and customize the home page, themes & PWA images, CMS pages & menus, announcements, time slots, cart, and order checkout page options. Note that the Store Admin is accessible only when all prerequisites are set up and synchronized.
  1. Getting Started with Store Admin for an Online Store (E-Commerce site) - Coming Soon!

If any issues arise or if you need support with "Prerequisites," please feel free to contact us at any time. Our onboarding and technical support teams will be delighted to assist you with the settings.

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