POS Panels - Layout & Buttons

POS Panels - Layout & Buttons

POS Panels - Layout & Buttons Overview

A POS panel is the primary interface of a point-of-sale system, enabling cashiers or business operators to process transactions efficiently. It is a combination of hardware and software that provides essential tools for managing sales, payments, and customer interactions.
  1. The hardware component includes the POS device (monitor, CFD, scanner, receipt printer, etc.) located at the checkout counter, while the POS Panel software ensures seamless hardware operation.
To streamline sales operations, the FTx Cloud POS system is structured into four key panels, each serving a specific purpose: Main Panel, Sub-Total Panel, Cashier Function Panel, and Lottery Panel. Each panel serves a distinct purpose, from processing payments to managing discounts and tracking sales. The buttons within these panels allow users to perform specific actions, such as adding items to the cart, applying promotions, and finalizing transactions.
According to the business requirements, the corporate employee can:
  1. Add or remove multiple panels.
  2. Edit existing panels by adding or removing buttons and changing button names. 
This article provides a detailed overview of the different POS panels and their buttons, explaining their roles, functions, and how they contribute to an efficient checkout process. Your POS system may have all or many buttons with the same or similar names, and the button placement could also be based on your company's configuration.  

This article includes information about:  

  1. POS Panel Layout
  2. POS Panel Buttons 
Info
Please note that FTx Cloud POS offers fully configurable POS panels. Your corporate employee might have chosen to rename or reposition buttons or decided to display or hide certain functions based on business needs. This article shows you the standard names and navigation of the panels and buttons. 

1. Reaching "POS Panels"

  1. Step 1: Log into POS
  2. Step 2: Choose Open POS

Figure 1.1

2. Understanding the POS Panel Layout

Please refer to Figure 2.1 and the descriptions of the buttons and fields below to understand the POS layout. 

Figure 2.1

The POS Layout includes three sections:
  1. 1: Sales-Related Information & Receipt
  2. 2: Right Panel
  3. 3: POS Panels 

2.1. Sales-Related Information & Receipt 

This section displays information about the cashier and the items on sale. 
Figure 2.1.1
Date and Time: Current Date and Time on the left side.
  1. If there is an issue with the internet connection, the system will operate offline and display the OFFLINE text near the date and time. When the system is in offline mode:
    1. You can continue with processing sales and payments. The system will sync the data when the internet connection is available.
    2. You cannot perform the operations available in the "Actions" section.  
Cashier: Here, you see the cashier's name. 
Items: Here, you see the number of items scanned so far. 
Balance Due: Here, you can view the customer's outstanding balance. 
Receipt Details: The white section shows the receipt details to be printed. The size of this section may vary based on the preference set by your corporate employee. Its header includes the store address, store number, register number, date, cashier name, receipt number, and current time.
If you click the Arrow icon, the "Full Receipt" screen will appear, as shown in Figure 2.1.2. It displays the added items for sale and the receipt details to be printed on the left.
  1. Use the respective "Edit" link to edit the item's quantity, if required.  
Figure 2.1.2

2.1.1 Cash or Non-Cash

InfoNote: We have provided the necessary information at this point. If you notice the Cash and Non-Cash icons on your POS register, we recommend discussing their operation with your manager and understanding your store's dual pricing policies.
Depending on your company's dual pricing preference, you may see the Cash and Non-Cash icons in this section, as Figure 2.1.1.1 shows. 
Figure 2.1.1.1
Info
Why does the system show the Cash and Non-Cash icons?

Many stores apply dual pricing. This means customers pay a bit more when they pay using credit cards. When the corporate employee decides to apply dual pricing, they can make the following choices:
  1. For which department do they want to apply dual pricing? They can apply dual pricing to all departments or select specific departments.
    1. Many FTx Cloud POS users generally apply dual pricing for tobacco-related products. However, it is their choice. FTx Cloud POS offers the feature to configure dual pricing according to your specific requirements.
  2. How much does the customer pay more using a credit card, for example, 2%, 5%, etc.? 
  3. Define which tenders will be considered equivalent to cash. The corporate employee can consider other payment methods, such as gift cards and coupons, equivalent to the cash payment method. 
  4. Set the default payment method. 
Please Note:
  1. If the corporate employee enables the dual pricing function and doesn't set any default payment method, the system will prompt you to choose a payment method, as Figure 2.1.1.2 shows. 
  2. If the corporate employee enables the dual pricing function and sets any default payment method, the system will only allow you to proceed with the specified payment method.
  3. The system will not prompt any such message if the corporate employee doesn't enable the dual pricing function. You can proceed with your sale without making any selections. 
  1. If the corporate employee has applied the dual pricing setting and not opted for any default payment method, the POS | CHOOSE METHOD OF PAYMENT screen will appear when you open the POS Panel. Please select the payment method.  
 
Figure 2.1.1.2
  1. The system will highlight the selected payment method. For example, in Figure 2.1.1.1, "Non-Cash" is highlighted. To change the payment method, please click on the other payment method.
  2. The system will show a Confirmation message, as shown in Figure 2.1.1.3. Click "Yes" to change the payment method. The system will change the payment method.

Figure 2.1.1.3

2.2. Right Panel

The right panel allows you to perform the functions explained below. 

Figure 2.3
  1. Messages: Click the "Message" button to view the messages from the corporate office. The POS | Messages screen will appear. 
  1. The system highlights the unread messages in blue. 
  2. Select any message by clicking on it, then click the "View" button to view the message and the "Delete" button to delete it. 
  3. Use the "Create" button to create a new message. Creating a new message from this section is identical to creating a message from the dashboard. Please read point 2.3 Messages in the Dashboard Layout article. 

Figure 2.4
  1. To Do: Click "To Do" to open the POS | To Do List screen. 

    1. Generally, the corporate employee creates a To Do List instructing the stores to perform some actions. You can view the messages specific to you or your store. You can access the To Do List in POS from both the POS Dashboard and this location. 


Figure 2.5
  1. Show Finished: Click this button to view the list of only completed To Dos. 
  2. View: Click on a To Do from the list and click the "View" button to open the message details.  
  3. Close Complete:  You can select a To Do from the list by clicking on it, and click the "Close Complete" button to mark it as completed. This feature is useful when you have already read the message and completed the To Do.  
  4. Close: Click this button to close the POS | To Do List screen.
  1. Select a message by clicking on it, and click the "View" button to open the POS | Manual screen and view the To Do's details. 

Figure 2.6
  1. Print: Click this button to print the To Do. 
  2. Close: Click the POS | Manual screen.
  3. Close Complete: button to mark the To Do as completed.
  1. Item Limit: Click the "Item Limit" button to view the restrictions applied by the corporate office.

    1. The corporate office can apply an item sale limit to the selected item(s) to limit their sale in a single transaction or per day. When you click this button, the system will display information about any applicable limits, if any.

  1. Customer: Click "Customer" to search for a customer. 
Figure 2.7
  1. Search: Enter the customer's phone number in the indicated field and click this button to search for a specific customer. 
  2. New: Click this button to add a new customer. The Management | Customer Details screen will appear. Fill in the appropriate details and click the "Save" button.   
  3. Lookup: Enter the customer's phone number in the designated field and click this button to retrieve their information. 
Info
The difference between "Search" and "Lookup" is that the search function searches for a customer, whereas the lookup function adds the customer to the sale. 
  1. Exit POS: Click "Exit POS" to exit the POS Panel.  

2.3. POS Panels

POS Panels include buttons that enable you to perform sales-related actions. Please take a look at point 3. POS Panels & General Buttons. 

3. POS Panels and General Buttons

Info
This section details the standard panels and buttons our clients frequently use. For comprehensive information on the functions of each button on the POS, please refer to point 4. All Possible Buttons. 
The POS Panel includes four main panels:
  1. Main Panel
  2. Sub-Total Panel
  3. Cashier Function Panel
  4. Lottery Panel (If the store sells lottery) 

3.1  Main Panel 

The Main Panel opens first when you open the POS Panel. It includes all core operation functions and navigation to the other panels. Please refer to Figure 3.1.1 and the descriptions of the buttons and fields below.

Figure 3.1
  1. Cashier Functions: Click this button to navigate the Cashier Functions panel. 
  2. Print Receipt: This button lets you reprint a previously recorded sale receipt. The receipts for the past three days are available.

    1. When you click this button, the system will prompt you to select an option to print a gift receipt or reprint the receipt. You can also print a gift receipt with the dollar values obscured.  

  1. Price Check: This button lets you view detailed information about an item, including the price, image, buydown, and promotions. You can also view QOH and cost information based on the register settings. 
  2. Open Depts: This button allows you to log sales for open departments. 
  3. % Off: This button allows you to apply a percentage discount to a particular product. The corporate employee predefines the percentage discount for the specific department. 
  1. The corporate employee must select which departments are available for discounting from the Control Center.
    1. If the corporate employee has specified any discount percentage, the system will deduct the stated discount from the bill for the products belonging to the selected departments.
    2. If the corporate employee has not specified a discount percentage, the system will prompt you to enter one. The system will calculate and deduct the discount from the bill for the products belonging to the selected departments.  
  1. Resume Sale: This button lets you resume a previously suspended sale.
  2. Lighters: This button allows you to log the sale of the lighter. 
  3. Newspaper: This button lets you log the newspaper's sales. 
  4. Quick Time Clock: This button allows you to launch the Time Clock utility and clock in quickly.  
  5. Suspend Sale: This button lets you suspend a sale. You can resume a suspended sale using the "Resume Sale" button. 
  6. Drinks: This button allows you to log a drink sale. 
  7. House Look Up: This button lets you search for a specific house account. 
  8. E-Liquid: This button shows eLiquid formula calculations and logs a sale of the specified item. 

Figure 3.1.1.2
  1. Price Change: This button lets the manager temporarily alter an item's current price. 
  2. Item Return: This button allows you to process the return of items the customer has purchased. When you click this button on the POS device, the POS | Return screen will appear, as Figure 3.1.1.3 shows. You can scan the item or receipt, manually enter the receipt number, or proceed with manual item return based on the requirements. 

Figure 3.1.1.3
Info
Many of our clients authorize only managers to handle the return process. Processing a return also includes creating a return worksheet. Please refer to point 4.48. Return Item for more details.

  1. Deli: This button allows you to log the sale for deli items. 
  2. Toppings: This button enables you to record the sale of a topping item. 
  3. Tax Exempt: This button allows you to remove all taxes from the sale. When you click this button, the Tax Exempt Information screen will appear, as Figure 3.1.1.4 shows. You can enter the appropriate information in it and click "Ok." 

Figure 3.1.1.4
  1. Void Last Item: During the sale process, the customer may instruct you to remove a specific item from the sale immediately after scanning it. You can click the "Void Last Item" button. The system will delete the item from the sale.
  2. Void All Items: During the sale process, the customer may instruct you to remove all scanned items or multiple items and restart the scanning process with different items. Click the "Void All Items" button. The Select Items To Void screen will appear.  Select the items you must void and click the "Void" button. The system will delete the selected items from the sale. 
  3. Gift Card Sale: This button allows you to log a sale to the specified gift card department for the entered dollar amount. 
  4. Gift Card Balance: This button allows you to check the available balance on the gift card. 

Figure 3.1.1.5
  1. No Sale: This button lets you open the cash drawer without a sale. 
  2. Cancel Sale: This button allows you to cancel the sale. 
  3. Sub Total: This button navigates you to the Sub-Total Panel. 

3.2 Sub-Total Panel

The Sub-Total Panel opens when you click the "Sub Total" button on the main panel. It includes payment-related buttons such as Cash, Check, Credit Card, Debit Card, and Gift Card, as well as programmable buttons that indicate other payment amounts. 

Figure 3.2
  1. Buttons with Specified Amounts: These buttons enable you to select specific amounts without typing them. 
  2. Cash Next: This button allows you to choose the Cash Next option for the transaction. 
  3. Check: This button allows you to choose the Check option for the transaction.  
  4. Credit Card: This button enables you to select the Credit Card option for the transaction. 
  5. Debit Card: This button allows you to choose the Debit Card option. 
  6. Gift Card: This button enables you to select the Gift Card option for the transaction. 
  7. Manufacturer Coupon: This button lets you select the Manufacturer Coupon option for the transaction.  
  8. Store Coupon: This button enables you to select the Store Coupon option for the transaction. 
  9. Redeem Choice Bucks: This button allows you to choose the Redeem Choice Bucks option for the transaction. 
  10. Redeem Loyalty: This button allows you to choose the Redeem Loyalty option for the transaction. 

3.3 Cashier Functions 

Cashier Functions: The Cashier Functions Panel opens when you click the "Cashier Functions" button on the main panel. It includes buttons such as Time Clock, Starting Till, Safe Drop, Pay In, Pay Out, Sell Formula, Ordering Kits, Register Z, etc.  

Figure 3.3.1
  1. Time Clock: This button lets you launch the time clock utility.
  2. Starting Till: This button lets you specify the starting till amount. When you click this button, the POS | Starting Till screen will appear. 
    1. Start Till Amount: Count the cash available and enter the amount in the Start Till Amount field. 
    2. Description: Select the appropriate option from the drop-down. (Some companies let their employees enter the description manually.) 

Figure 3.3.2
Info
Depending on your company’s setting, the POS | Starting Till screen may appear automatically when you start the till.  
  1. Item Report: This is an example button. FTx Cloud POS enables your corporate employees to configure a button that launches three reports: New Item Report, Price Change Report, and Commission Report. Corporate employees can create a button for each report. When you click any of these buttons, the system will prompt you to specify the number of days for which you want to view the report. Enter the number of days and click "Download" to download the report.  
Figure 3.3.3
  1. Print House Invoice: This button lets you print the house account invoice. 
  2. Safe Drop: This button allows you to log the safe drop amount. When you click this button, the Safe Drop screen will appear, as Figure 3.3.4 shows. You can enter the safe drop amount and description and click the "POP Cash Drawer" button to proceed. 

Figure 3.3.4
  1. Pay In: This button allows you to add the specified amount of cash to the drawer. When you click this button, the Pay In screen will appear, as Figure 3.3.5 shows. Enter the amount and description, and click "Ok." The cash drawer will open for you to deposit the money.

    1. Many of our clients authorize only managers to operate the Pay In function. You may require your manager’s intervention to complete this process if you don't have the required rights. 


Figure 3.3.5
  1. Pay Out: This button lets you take out the specified amount of cash from the drawer. When you click this button, the Pay Out screen will appear, as Figure 3.3.6 shows. Enter the amount and description, and click "Ok." The cash drawer will open, allowing you to withdraw the money.

Figure 3.3.6
  1. All Kits: This button allows you to select any ordering kit category from the list. When you click the "All Kits" button, the Create Order screen appears, allowing you to select the kits and add them to the sale. The image below is an example of the Create Order screen.

Figure 3.3.7
  1. Remote Sale Look Up: This button allows you to search for a remote sale by receipt number and location. When you click this button, the Remote Sales screen appears, as Figure 3.3.8 shows. Search for the remote sale using the Search By and for fields, select the remote sale, and proceed with the payment. 
InfoWhat is a remote sale? The store employee can scan the products via a handheld as a remote sale and keep the order ready. When the customer arrives, they go to the store's payment desk. The cashier can see the scanned order in the POS device's Remote Sales section and proceed with the payment. 

Figure 3.3.8
  1. Damaged Product: This button allows you to add the damaged product to your inventory. 

    1. Many of our clients authorize only managers to operate this function. You may require your manager’s intervention to complete this process if you don't have the required rights. 

  1. Multiply Qty: This button enables you to multiply the quantity of the selected item by the specified number. If the customer buys ten pieces of a product, you need to scan the product only once, and then they can multiply the quantity by 10 using this button.
  2. Open Department: This button lets you log the open department sale.
    1. Enter the item's price amount and click the "Open Department" button on your POS.
    2. If the corporate employee has allocated only one department as the open department, the Open Department Description screen will appear. If predefined descriptions are in place, select an appropriate description from the Description drop-down and click "OK." 
    3.  If the authorized corporate employee has allocated multiple departments as open departments, the Department Price Prompt screen will display the department names and the amount you entered, as Figure 3.3.9 shows. You can change the amount if required.

Figure 3.3.9
  1. Pour My Beer: This button allows you to view the balance of the Pour My Beer card for a specific gift card and provides an option to print the balance as well. 
  2. Choose Salesman: This button allows another cashier to log in when a cashier is already logged in.  
  3. Register X: This button allows you to perform Register X. 
  4. Register Z: This button allows you to perform Register Z. 
  5. Waste & Spoilage: This button allows you to remove food waste from inventory.
  6. Tender: This button lets you specify how the customer will pay for the sale.
  7. PMB Balance: This button allows you to log a sale to the specified Pour My Beer Card department for the entered dollar amount. 
  8. Single Kit: This button opens the Configuration screen for a specified kit and allows you to add it to the sale. 
  9. Blacklist IDs: This button allows you to add the blacklist IDs to the system. 
  10. Sale Formula: This button lets you open eLiquid formula calculations and log a sale of the specified item. 
  11. Return to Main: This button allows you to navigate the Main Panel. 

3.4 Lottery Panel

If your store sells lottery tickets, you will find the Lottery Panel in the POS system. It is a dedicated interface for managing lottery ticket sales and transactions. It lets you quickly process lottery-related operations, including sales, redemptions, and payouts. It includes buttons related to lottery operations, such as $1 Lottery Pick, $2 Lottery Pick, Pay Out—Lotto, Pay Out—SCRATCH, etc. Below is an example image of a Lottery Panel. 

Figure 3.4.1

4. All Possible Buttons

FTx Cloud POS offers the flexibility to create custom panels. The corporate office can create multiple and assign them to various POS devices based on specific requirements. Below is the information about all possible buttons. 

4.1 Add Blacklist ID

A blacklisted ID refers to an ID that has been blocked or flagged for use due to security or policy reasons. The "Add Blacklist ID" button allows you to add the blacklist IDs to the system. Once you click this button on the POS device, the Add License Number screen will appear, as Figure 4.1 shows.  

Figure 4.1.1
  1. When you enter the license number and click "Save," the license will be added as a blacklisted ID in the system.  

4.2 All Kits

In the POS system, Kits refer to pre-configured product bundles that combine multiple items into a single package for simplified sales and inventory management. Kits can be used for promotional bundles, meal combos, or multi-item product sets. When a kit is sold, the system automatically deducts the individual items from inventory, ensuring accurate stock tracking and management. This feature enables businesses to streamline sales, enhance efficiency, and offer customers attractive deals.
  1. When you click the "All Kits" button, the Create Order screen appears. This screen allows you to select the kits and add them to the sale. The image below is an example of the Create Order screen.

Figure 4.2.1

4.3 Automatic Tip

  1. When you click this button, the system calculates and shows the tip amount based on the predefined percentage for the current sale. The system records the tip as an open department sale. However, we recommend discussing this function in detail with your manager. 

4.4 Breakdown

  1. The Breakdown function lets you remove a parent from the inventory and add the appropriate number of children. When you click the Breakdown button, the POS | Breakdown screen appears, as shown in Figure 4.4.1. Scan the item you need to break down. The system will show its QOH details on the screen. Click the "Breakup" button to remove a parent from the inventory and add the appropriate number of children.


Figure 4.4.1

4.5 Cancel Sale

The "Cancel Sale" button allows you to cancel a sale. When you click the "Cancel Sale" button, the system will cancel the sale and display a success message. 
  1. Many of our clients authorize only managers to operate this function. You may require your manager’s intervention to complete this process if you don't have the required rights. 

4.6 Choose Salesman

The "Choose Salesman" button allows another cashier to log in when a cashier is already logged in. Depending on the preference set by the corporate employee, the system will prompt the other cashier on how to log in.  
  1. Suppose the corporate employee has selected "Prompt for Login":   
    1. When you click this button on the POS device, the Salesman Login screen will appear, as Figure 4.6.1 shows. The new cashier can log in using their employee ID and password. 

Figure 4.6.1
  1. Suppose the corporate employee has selected "Prompt for Salesman": 
    1. When you click this button on the POS device, the Cashier List drop-down will appear, as Figure 4.6.2 shows. The new cashier can be selected from the list.  

Figure 4.6.2

4.7 Clear Digits

The "Clear Digits" button lets you delete the currently typed digits when clicked. 

4.8 Clear Tenders

When clicked, the "Clear Tenders" button lets you clear all tenders from the current sale.

4.9 Damaged Product Inventory

The "Damaged Product Inventory" button allows you to access the inventory of damaged products.
  1. When you click this button, the POS | Discount Items to Sale screen appears. It displays a list of damaged items available for sale at reduced prices. You can select the required item and proceed with the sale. 

4.10 Digital Coupons

The "Digital Coupons" button, which will be part of the Sub-Total Panel, allows you to scan or manually enter the code of a digital coupon. 

4.11 Discount Coupons

The "Discount Coupons" button allows you to scan or manually enter the discount coupon code. This button will be part of the Sub-Total Panel.   

4.12 Dollar Discount

This "Dollar Discount" button applies a dollar amount discount to the sale.
  1. If the corporate employee has specified any amount when configuring this button, the system will use that amount as a discount whenever this button is clicked. Otherwise, you are required to enter the discount amount.

4.13 Gift Card Balance

The "Gift Card Balance" button allows you to view the gift card balance for a specified gift card and provides an option to print the balance as well.  
  1. When you click the "Gift Card Balance" button, the POs | Gift Card Entry screen appears. 

Figure 4.13

4.14 Gift Card Sale

The "Gift Card Sale" button allows you to sell a gift card.  

4.15 House Account Lookup

The "House Account Lookup" button lets you add a house account to the sale.    
  1. When you click the "House Account Lookup" button, the POS | Phone Number Entry screen appears. 

Figure 4.15

4.16 House Account Payment

The "House Account Payment" button enables you to process payments for house accounts. 
The "Item Search" button launches the Item Search screen. Here, you can search for items by description or PLU/UPC number and add them to the sale.
  1. The Find Item screen will appear, as Figure 4.17.1 shows. Search for the products you want to add to the order.

Figure 4.17.1
  1. Search By: The Search By drop-down lets you select the information type you want to insert in the search bar. You can choose from Description, UPC, UPC Expanded, Vendor Part, or Everywhere.  

Figure 4.17.2
  1. All Products: The All Products drop-down allows you to select a product listing from All Products, Active Only, or Inactive Only. 

Figure 4.17.3
  1. Search bar: The Search bar lets you enter the keywords based on which you want to search for the product.
  1. Select the appropriate option from the "Search By" and "All Products" dropdowns, enter your keywords in the search bar, and click the "Find" button. Based on your input, the item list will appear, as shown in Figure 4.17.4.

Figure 4.17.4

4.18 Kit Category

The Kit Category button lets you open a list of ordering kits based on a category group.

4.19 Launch Module (Custom)

The "Launch Module" button opens up the predefined report on the employee dashboard. 
  1. FTx Cloud POS enables your corporate employees to configure a button that launches three reports: New Item Report, Price Change Report, and Commission Report.
  2. Corporate employees can create a button for each report. When you click any of these buttons, the system will prompt you to specify the number of days for which you want to view the report. Enter the number of days and click "Download" to download the report.  
Figure 4.19.1

4.20 Multiply Quantity

The Multiply Quantity button enables you to multiply the quantity of the selected item by the specified number.
  1. If the customer buys ten pieces of a product, you need to scan the product just once, and then they can multiply it by 10 using this button.

4.21 No Sale

The "No Sale" button lets you open the cash drawer without processing a sale. However, you must have the required rights to perform this action. 

4.22 Open Department

An Open Department Sale in the POS system refers to a transaction where the cashier enters a sale without predefined inventory or product codes. Instead, the sale is linked to the general predefined department(s). 
  1. Enter the product's price amount and click the "Open Department" button on your POS to log an open department sale. 
    1. If the corporate employee has allocated only one department as the open department, the Open Department Description screen will appear. If predefined descriptions are in place, select an appropriate description from the Description drop-down and click "Ok." Otherwise, type in a proper description. The system will log the sale as the open department sale. You can continue scanning the other products or processing the payment. 

Figure 4.22.1
  1. If the authorized corporate employee has allocated multiple departments as open departments, the Department Price Prompt screen will display the department names and the amount you entered, as Figure 4.22.2 shows. You can change the amount if required.
  2. Click the applicable department name. The Open Department Description screen shown in Figure 4.22.2 will appear. If predefined descriptions are in place, select an appropriate description from the Description drop-down and click "Ok." Otherwise, type in a proper description. The system will log the sale as the open department sale. You can continue scanning the other products or processing the payment. 

Figure 4.22.2

4.23 Open Local Program (Custom)

The Open Local Program button launches a local program specified by a path. 
  1. This button opens another application specified by the corporate employee directly from within the POS interface. It will be a custom button named after the application that will be opened, such as Control Center.

4.24 Open Website URL (Custom)

The Open Website URL button launches the predefined URL in the browser. The corporate employee uses a custom name for this button. For example, if the corporate employee has added the IRS website URL, they would name the button "IRS Website."  

4.25 PLU Entry

After entering a PLU number, the "PLU Entry" button can ring up items that do not scan manually. 

4.26 Pour My Beer Balance

The Pour My Beer Balance button displays the Pour My Beer card balance for a specific gift card and offers the option to print the balance as well. 

4.27 Panel Navigation (Custom)

The Panel Navigation button navigates you to the specified panel. The corporate employee will use a custom name for this button. 

4.28 Pay In

The "Pay In" button allows you to add the specified amount of cash to the drawer. The Pay In screen will appear when you click this button, as Figure 4.28.1 shows. Enter the amount and description, and click "Ok." The cash drawer will open for you to deposit the money.
  1. Many of our clients authorize only managers to operate the Pay In function. You may require your manager’s intervention to complete this process if you don't have the required rights. 

Figure 4.28.1

4.29 Pay Out

The Pay Out button lets you deduct the specified amount from the cash drawer. 
  1. When you click this button on the POS device, the Pay Out screen will appear, as Figure 4.29.1 shows. Enter the amount and description to deduct the money. 

Figure 4.29.1

4.30 Percent Discount

The Percent Discount button applies a percentage-based discount to the selected items. The corporate employee must select which departments are available for discounting from the Control Center.
  1. If the corporate employee has specified any discount percentage, the system will deduct the stated discount from the bill for the products belonging to the selected departments.
  2. If the corporate employee has not specified a discount percentage, the system will prompt you to enter one. The system will calculate and deduct the discount from the bill for the products belonging to the selected departments.  

4.31 Pour My Beer Card Sale

The Pour My Beer Card button logs a sale for the entered dollar amount to the specified Pour My Beer Card department. 

4.32 Price Changes

This button enables the manager to temporarily alter an item's current price. Please follow the steps below to temporarily change an item's price. 
  1. Scan the items and click the "Price Change" button on the POS. 
  2. The POS | Select Item to Change Price screen displays all items scanned during the sale. Select the required item and click the "Change" button.

Figure 4.32.1
  1. The Temp Price Change screen will appear. Make the appropriate selections, enter the new price and description, and click "Ok."

Figure 4.32.2

4.33 Price Check

The Price Check button lets you view detailed information about an item, including the price, image, buydown, and promotions. Depending on the register settings, you may also have the option to view QOH and cost information.

4.34 Print Label Item

The Print Label Items button launches the Print Label Items utility.

4.35 Print Labels

The Print Labels button launches the print labels utility, which lets you print the product label. 

4.36 Print Receipt

The Print Receipt button reprints a previously recorded sale receipt. You will also have the option to print a gift receipt on which the dollar values will be obscured. The receipts for the past three days are available.

4.37 Print Sale

The Print Sale button prints the current sale to the receipt printer before completing the transaction. 

4.38 Heartland Reboot

The Heartland Reboot button reboots the Heartland Terminal when clicked. 

4.39 Heartland Propay Reboot

The Heartland Propay Reboot button reboots the Heartland Propay Terminal when clicked. 

4.40 Redeem Loyalty

The Redeem Loyalty button allows a loyalty customer to redeem their loyalty reward tokens.
  1. You can select the customer on the POS device, click this button, and proceed to the redemption process. 

4.41 Redemption - Manual

The "Redemption - Manual" button initiates a redemption prompt for amounts manually triggered. 

4.42 Register X/Z


Register X:

In the POS system, Register X refers to a real-time summary report that overviews a register's current sales and cash flow. Cashiers or managers typically use it to check transaction details, total sales, refunds, discounts, and payment methods without closing the register.

Register Z:

In the POS system, Register Z is the end-of-day report that finalizes and resets the sales data for a register. It provides a detailed summary of all transactions, including total sales, refunds, discounts, taxes, and payment methods. Once the Register Z report is generated, the register’s totals are reset to zero for the next business day. This report is essential for accounting, cash reconciliation, and auditing purposes.

Please refer to Shift Reconciliation to learn more about Register Z.

4.43 Remote Sale Lookup

The Remote Sale Lookup button searches for the remote sale by receipt and location.
  1. When you click this button on the POS device, the Remote Sales screen appears, as Figure 4.43.1 shows. Select the remote sale and proceed with the payment. 

Figure 4.43.1

4.44 Heartland - Reset

The Heartland - Reset button resets the Heartland Terminal when clicked.       

4.45 Heartland Propay - Reset

The Heartland Propay - Reset button resets the Heartland Propay Terminal when clicked. 

4.46 Reset Smart Till

The "Reset Smart Till" button type resets the Smart Till when clicked. This button will be functional if you have installed SMART Till.  
  1. The SMART Till cash drawer is an intelligent till option from FTx Cloud POS that you can integrate with your FTx POS system at your stores. It can record all cash activity in real-time and reconcile it to sales made in-store. The designated individuals can receive notifications when discrepancies occur in the store's cash drawers.

4.47 Resume Sale

Use the Reaume Sale button type to create a button that resumes a previously suspended sale.

4.48 Return Item

Use the "Return Item" button to return previously purchased items.
  1. When you click this button on the POS device, the Return screen will appear, as Figure 4.48.1 shows.

Figure 4.48.1
  1. You can scan/manually enter the barcode or scan the receipt, which displays a list of all items on the receipt and allows you to choose what to return. However, to use this button, you must have permission to handle the Item Return operation. 
  2. The POS | Add Return To Worksheet screen will appear. You can choose from three options: Return to Inventory, Return to Vendor, and Return to Warehouse. 

Figure 4.48.2
  1. This item is new and can be added back to Inventory: If you see the item in perfect condition, choose this option. You can send it back to inventory by clicking "Ok." In this case, the system will not add the item to the Damaged Product Inventory. 
  1. This Item is damaged: Choose this option if you see the item is not in perfect condition, choose the applicable options in the Item Condition drop-down, write notes, and click "Ok." 

Figure 4.48.3
  1. Item Condition: Choose the suitable option from this drop-down.
  2. Condition Notes: Enter the appropriate notes.
  1. In this case, the system will add the item to the Damaged Product Inventory. You can resell the item at a discounted price, which will be determined by the corporate employee's settings in the Configure Department-Level Discounts section of Control Center.

4.49 Round For Charity

The "Round For Charity" button adds the change or additional money to the charity. 

4.50 Safe Drop

  1. When you click this button on the POS device, the Safe Drop screen will appear, as Figure 4.50.1 shows. Enter the safe drop amount and description, and click the "POP Cash Drawer" button to proceed. 

Figure 4.50.1

4.51 Sell Item

The Sell Item button logs a sale of the specified item.
  1. When you click this button on the POS device, the Choose Item screen will appear, displaying the added products in alphabetical order, as Figure 4.51.1 shows. Select the item and proceed with the payment.  

Figure 4.51.1

4.52 Single Kit

The Single Kit button opens the Configuration screen for a specified kit and allows you to add it to the sale. 

4.53 Starting Till

The "Starting Till" button logs the specified amount of cash to the drawer. This button is commonly used to set the current money in the drawer before the shift begins.
  1. When you click this button on the POS device, the Starting Till screen will appear, as Figure 4.53.1 shows. Enter the start time, amount, and description; click the "Ok" button, and start the shift.

Figure 4.53.1

4.54 Suspend Sale

The "Suspend Sale" button puts the current sale on hold to be resumed later. 

4.55 Tax Exempt

Use the Tax Exempt button type to create a button that removes all tax from the sale. An optional Tax ID # and Tax Name will be displayed on the receipt.
  1. When you click this button on the POS device, the Tax Exempt Information screen will appear, as Figure 4.55.1 shows. If the information is available, enter it. However, filling in the information is optional.  

Figure 4.55.1

4.56 Temp Price Change

The "Temp Price Change" button allows you to override the price for a selected item. However, you must have the required permissions to use this button. 

4.57 Tender

The Tender button lets you specify how the customer will pay for the sale.
  1. This button type is commonly used to create the buttons for the Sub-Total panel. 
  2. You can create buttons such as Gift Cards, Food Stamps, Manufacturer Coupons, etc., using this button type.
  3. If more than one item is configured, a pop-up window will appear, prompting the cashier to select one.

4.58 Quick Time Clock

The Quick Time Clock Utility button launches the Time Clock Login | Keypad screen, as Figure 4.58.1 shows. 

Figure 4.58.1

4.59 Void All Items

Use the "Void" button to remove unwanted items from the sale. You must have Void permission to use this button.

Figure 4.59.1

4.60 Void Last Item

The "Void Last Item" button removes the last scanned item on the sale. You must have the required permission to operate this button. 

4.61 Waste/Spoilage

 Please follow the steps below to log the food waste. 
Info
You can log only those items as waste and spoilage for which the corporate employee has enabled the "Allow Waste" button on Control Center. 
  1. Navigate to the "Cashier Functions" button by clicking the "Cashier Functions" button on the Main Panel. 
  2. Click the "Waste & Spoilage" button and scan the item you wish to log as waste. 

                    Figure 4.61.1
  1. The Waste Confirmation screen will appear, as Figure 4.61.2 shows.
                     Figure 4.61.2
  1. You can search for the required items to add them to the waste list. 

Figure 4.61.3
  1. 1: Search Items: Search for the specific items using the search section. 
  2. 2: Select Items: Click the respective checkbox to select the required item.
  3. 3: Specify quantity and add it to the waste list: Specify the required quantity in the Waste Qty field and click the "Add To Waste List" button to add the selected items to the waste list. 

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