Shift Reconciliation

Shift Reconciliation

Shift Reconciliation Overview

Reconciliation is the process of closing out a shift and recording the physical tender amounts on hand against the tender amounts recorded by the system. This allows for tracking of any discrepancies between system totals and on-hand tenders. Reconciliation takes place in two phases:
  1. Shift Reconciliation: Shift reconciliation compares the cash, card, and other payment types received during a shift as well as any safe deposits to the sales records in the POS system to identify and resolve discrepancies. Each cashier performs this reconciliation at the end of their shift.
  2. Daily Reconciliation: The store manager performs daily reconciliation at the end of the day (or at the beginning of the next day) and verifies all shift reconciliations (Register Zs) performed during the day. 
Shift Reconciliation in FTx Cloud POS: Once the cashier ends the shift, they must reconcile through the POS Panel. They must click the "Register Z" button, which is available in the Cashier Functions
panel.  Therefore, shift reconciliation is also called Register Z.

This article includes information about:
How to perform shift reconciliation. 

1. Reaching "Shift Reconciliation"  

  1. Step 1: Log into POS
  2. Step 2: Choose Action

Figure 1.1
  1. Step 3: Choose Reconciliation

Figure 1.2
  1. Step 4: Choose Shift Reconciliation

Figure 1.3

2. Performing the Shift Reconciliation

Performing shift reconciliation includes two steps: 
  1. Step 1: Generating "Register Z":
    1. Clicking the "Register Z" button in the Cashier Functions panel. (The system will generate the shift reconciliation data in the background.)
  2. Step 2: Performing shift reconciliation: 
    1.  Navigating to "Shift Reconciliation" to open the shift reconciliation data.
    2. Verifying the $ amount values 
    3. Finalizing the shift.
Please follow the steps below to perform shift reconciliation. 
  1. Click the "Register Z" button in the Cashier Functions panel. 

Figure 2.1
  1. The system will perform Register Z, print the respective report on the receipt section, and show you the success message, as Figure 2.2 shows. Click "Ok."

Figure 2.2
  1. Navigate to Shift Reconciliation following the path: Actions >> Reconciliation >> Shift Reconciliation.
  2. When you navigate to Shift Reconciliation, the Recon | Shift Reconciliation screen appears, as Figure 2.3 shows. Please refer to the figure below and descriptions of the buttons and fields to understand the layout of "Shift Reconciliation." 

Figure 2.3
  1. Table and Column Titles: The table shows shift reconciliation records. Each column title indicates the type of information in the column.
  2. Footer: 
    1. Reset: Use this button to refresh the screen when you change the date or tick or untick the Include Unreconciled checkbox. 
    2. Include Unreconciled: When this checkbox is ticked, the Recon | Shift Reconciliation screen will show all unreconciled shifts regardless of the date selected. 
    3. Recon Date: Select the date for which you want the system to show the shift reconciliation data. This field displays the current date. You can change it using the calendar icon.  
    4. Close: Use this button to close the Recon | Shift Reconciliation screen. 
    5. Select: Use this button to select the shift you want to verify. You must click on the desired shift and then click this button to select the shift. 
  1. Click on a shift to select it and click the "Select" button to open the next screen.
    1. If your corporate employee has enabled the setting for your store that allows you to choose if you skip the Lottery Reconciliation process, the POS | Skip Lottery message will appear, as Figure 2.4 shows.   

Figure 2.4
    1. If your store doesn't sell lottery, your corporate employee might have chosen to skip the entire Lottery Reconciliation process during the Shift Reconciliation process. In this case, the system will not show any lottery-related tab on the Recon | Shift Entry screen, and you need to verify the values shown in the "Drawer" tab. 
  1. The Recon | Shift Entry screen will appear, as Figure 2.4 shows. The "Drawer" tab will be open by default. This section will show the details of the system values and allow the cashier to enter their count; it will then show any differences between them. Check the values and verify the details, then click "Continue." 

Figure 2.5
  1. The Lottery Activations screen will appear. This section shows the list of active lottery games and their details. Check the values and verify the details, then click "Continue." 

Figure 2.6
  1. The Lottery Activations screen lets you activate the lottery games if required. 

Figure 2.7
  1. Select book to activate: Select the game from this drop-down to activate. 
  2. Books: Enter the number of books you want to activate. 
  3. Activate Book: Click this button to activate the lottery game. 
  1. The Lottery Games screen will appear. Check the values and verify the details, then click "Continue." 

Figure 2.8
  1. The Lotto Information screen will appear. This section shows the Lotto information. Check the values and verify the details, then click "Continue." 

    Figure 2.9
  1. The Lottery Safe screen will appear. This section shows the list of lottery games available in the safe. Check the values and verify the details. 

Figure 2.10
  1. The Lottery Safe section lets you add lottery books to the safe if required. 

Figure 2.11
  1. Add Game to Safe: Select the game from this drop-down to add to the safe. 
  2. Full Books: Enter the number of full books you add to the safe. 
  3. Tickets: Enter the number of total tickets you add to the safe. 
  4. Add to Safe: Click this button to add the lottery game to the safe.  
  1. After verifying all values, tick the Reconciliation is Final checkbox and click the "Save" button to finalize the shift reconciliation. 

Figure 2.12
  1. Once you mark the Reconciliation Is Final checkbox and click the "Save" button, the system will deactivate the "Save" button and activate the "Print" button, as Figure 2.13 shows. When you click the "Print" button, the Reconciliation Report Type pop-up screen will appear. To print a specific report, select one of the following options: Shift Reconciliation, Lottery Reconciliation, or Both. 

Figure 2.13
  1. The system will show the reconciliation report based on your selection with print and view options. 

Figure 2.14
  1. 1: Print: Click this icon to print the report using the attached printer.
  2. 2: Pages: Use these Next and Back icons to change the report's pages. 
  3. 3: View Options: You can use these options to change the report's layout in Page Mode, Two-Page Mode, and Scroll Mode or to zoom in and zoom out on the report pages. 

3. Control Center Side Information

After Register Z is generated, the shift will sync with Control Center but will not be finalized.
  1. To complete the shift reconciliation from the POS, the cashier must verify the sales values, tick the "Reconciliation Is Final" checkbox, and click the "Save" button. Once the cashier finalizes the shift reconciliation, it will also be marked as finalized in Control Center.
  2. The corporate employee can view, print, unlock, and audit the shift reconciliation from Control Center. 

Figure 3.1

3.1 Required Control Center Settings

POS functions based on the settings predefined in Control Center. 

The store manager, administrator, or other designated person may find the following helpful article to understand more about the Shift Reconciliation settings:
  1. Lottery Reconciliation Settings

    • Related Articles

    • Shift Reconciliation

      Shift Reconciliation Point of Sale -> Reconciliation -> "Shift Reconciliation" About Reconciliation Under FTx POS "Reconciliation" is the process of closing out a shift and recording the physical number (amount) of tenders on hand against the tender ...

    • Shift Reconciliation Variance Report

      Shift Reconciliation Variance Report The "Shift Reconciliation Variance Report" will display the list of products showing a variance after the completion of a shift reconciliation. The system will display the products with a variance that took place ...

    • Daily Reconciliation

      Daily Reconciliation Point of Sale -> Reconciliation -> "Daily Reconciliation." About Reconciliation under FTx POS "Reconciliation" is the process of closing out a shift and recording the physical number (amount) of tenders on hand against the tender ...

    • Lottery Reconciliation Settings

      1. Lottery Reconciliation Settings Overview Lottery Reconciliation Settings are account-level settings that will help you configure settings related to lottery reconciliation, options for employees, and how the system should handle the lottery ...

    • Reconciliation Settings

      Reconciliation Settings These reconciliation settings are account-level settings. You can configure settings related to reconciliation notifications and alerts. 1. Reaching "Reconciliation Settings" To reach "Reconciliation Settings," follow the ...