Suspicious Dates Report - Store Employee

Suspicious Dates Report - Store Employee

Suspicious Dates Report Overview

The "Suspicious Dates Report" in FTx Cloud POS identifies cashiers who manually entered the same birthdays on the POS age verification prompt within a specific date range and a user-defined number of entries. This report supports compliance, enhances accountability, and helps identify training needs and potential fraud.

This article includes information about:
  1. How to generate the "Suspicious Dates Report" for the selected date range
  2. How to apply filter options to customize the report
  3. How to automate (schedule) or print a report
  4. How to mark the report as a favorite report 

1. Reaching the "Suspicious Dates Report"

  1. Step 1: Log into Control Center
  2. Step 2: Choose Store
  3. Step 3: Choose Reports
  4. Step 4: Choose Sales Reports
  5. Step 5: Choose Suspicious Dates
Figure 1.1 below will help you better understand the navigation. 
Figure 1.1

When you click "Suspicious Dates," the Suspicious Dates Report screen will open. As shown in Figure 1.2, it provides relevant filtering and sorting options.
Figure 1.2

2. Generating the "Suspicious Dates Report"

Please follow the steps below to generate the "Suspicious Dates Report" that meets your requirements: 
  1. Navigate to the  Suspicious Dates Report screen.
  2. Select the date range and click "Generate Report" to view the "Suspicious Dates Report" for the selected date range. 
    1. You can use the Filter Items, Minimum # of BDays Per Day, Date Range & Presets filters, and the Ignore Visually Verified checkbox filter to create the report that meets your requirements. You can use multiple filters to make the report more specific. Please refer to point 3, Report Filter Options, to learn more about these filters.
    2. Click "Generate Report" whenever you change your selection in any field to view the updated report. 
  3. When you click the "Generate Report" button after selecting the date range, the system will show the store-wise report records, as Figure 2.1 shows. 

Figure 2.1

Report Filters: 
  1. Store: This column displays the name of the location.
  2. Cashier: The cashier's name, who manually entered the customer's age or birthday.
  3. Sale Date: This is the date of the sale for which the customer's age or birthday is entered manually to make a transaction. 
  4. Birthday Used: This column displays the birth date that was manually entered. If the cashier visually verified the customer's age, this field will show N/A. 
  5. # Times Used: This column displays the total number of times that date was used during sales in the entered date range.

3. Report Filter Options

FTx Cloud POS lets you view the Suspicious Dates Report records according to your preferences using various filter options. As highlighted in Figure 3.1, you can configure the report with any single filter or combination of multiple filters.

Figure 3.1

Report Filters: 
  1. Filter Items: This filter lets you view the report for the selected employees. Point 3.1 Filter By (Employees) explains further details.  
  2. Minimum # of BDays Per Day: This field lets you view the report based on the number of manually entered birthdays. The system keeps it at 10 by default. If you enter 5 in this field, the system will display records for all days when birthdays were manually entered five or more times throughout the entire day by the cashiers.
  3. Date Range & Presets: This filter lets you select the report's time interval. Point 3.2 Date Range & Presets explains further details.
  4. Checkbox Filter: 
    1. Ignore Visually Verified: If you tick this checkbox to generate the report, the system will exclude the visually verified records from it. 

3.1 Filter By (Employees)

The Filter By drop-down lets you select the report data using specific employees. It has two selection options: Show All and Filter By Employee.
  1. Show All: The system selects "Show All" by default. It considers all employees when generating the report for the selected locations. The "Manage" button is disabled for this option. 
  2. Filter By Employee: This option generates the report by selecting specific employees. Once you choose this option, the system will enable the "Manage" button to set up the filters. 
Please follow the steps below to select specific employees. 
  1. Select the Filter By Employee option in the Filter By drop-down and click the "Manage" button.

Figure 3.1.1
  1. The Manage Filters screen will appear, showing the employee list, as Figure 3.1.2 shows.

Figure 3.1.2
  1. 1: Search: Use this Search box to search for a specific employee.
  2. 2: Employee List: This section shows the list of all employees. 
  3. 3: Selection Checkboxes: Select the required employees by checking the appropriate checkboxes.
  4. 4: Arrow: Click the green Arrow button to move the selected records to the Selected Area. 
  1. The Manage Filters screen will look like the one in Figure 3.1.3.

Figure 3.1.3
  1. 1: Clear Selection: Click the "Clear Selection" button to remove the whole selection. To remove any record from the list, click the Remove (x) icon.
  2. 2: Apply: Click "Apply" to apply the selection. 
  1. As Figure 3.1.4 shows, the selected employees' names are displayed under "Selected Filter Types." When you click "Generate Report," the system will generate the report only for the selected employees. 

Figure 3.1.4

3.2 Date Range & Presets

Date Range

Please follow the steps below to select the report's required date range and time interval: 
  1. Click inside the Start Date field. The drop-down calendar will appear, as shown in Figure 3.2.1.
Figure 3.2.1
  1. Select the specific date and time from the drop-down calendar. Alternatively, manually enter the date in MM/DD/YYYY format.
  2. Click inside the End Date field and follow the same process. 
  3. After making the appropriate selections for other filters, click on "Generate Report."
Presets

The Presets drop-down allows you to generate the report by selecting a common, specific duration/interval, such as Today, Yesterday, This Week, Last Week, etc. Please follow the steps below to choose the report's required date range using Presets. 
  1. Hover over the "Presets" button. 
  2. As shown in Figure 3.2.2, a drop-down menu will appear, allowing you to select the required duration or interval. The system will automatically set the Start and End Dates based on your selection.
  3. After making the appropriate selections for other filters, click on "Generate Report."
Figure 3.2.2

4. Scheduling a Report

FTx Cloud POS supports report automation, allowing you to configure and schedule a report. The system will then send the scheduled report to the designated email addresses at the specified frequency (daily, weekly, bi-weekly, monthly, quarterly, etc.). 

Please refer to "Scheduling a Report" to learn how to schedule a report.

5. Printing / Exporting a Report

You can print or export any report according to your requirements. When you use the Print function, the system creates and opens the report's PDF file in a new tab. You can download the soft copy or print the paper copy according to your requirements. You can also export the report into a CSV or Excel file.

Please refer to "Printing a Report" to learn how to print or export a report. 

6. Manage Favorites 

FTx Cloud POS provides quick access to frequently viewed reports through the "Favorite Reports" feature. You can save a report as a favorite and manage all your favorites from any report screen using the "Manage Favorites" button. 

Please refer to "Managing the Favorite Reports" to learn how to manage or export a report.  

    • Related Articles

    • Suspicious Dates Report

      Suspicious Dates Report This report shows the suspicious dates along with cashiers who entered the same birthdays manually on the POS age verification prompt within a specific date range and in a user-defined number of entries. The system will also ...

    • Cost Changes Between Dates Report - Store Employee

      Cost Changes Between Dates Report Overview The "Cost Changes Between Dates Report" will list cost changes for pricebook zones between specific dates and the details of what and where they changed. The system will display records of the cost changes ...

    • Employee Sales Report - Store Employee

      Employee Sales Report Overview The "Employee Sales Report" in the FTx Cloud POS system is a detailed summary that tracks and displays individual employees' sales performance over a selected period. This article includes information about: How to ...

    • Crosstab Sales Report - Store Employee

      Crosstab Sales Report Overview The "Crosstab Sales Report" in FTx Cloud POS summarizes and compares sales data across multiple dimensions. It lets you analyze your sales patterns by parameters such as the day of the week, hours of operation, and ...

    • POS Override Report - Store Employee

      POS Override Report Overview The "POS Override Report" records all system overrides executed at the POS terminal by the employee or the manager for the selected date range. In certain situations, like selling age-restricted items (alcohol or ...