FTx Commerce - Store Admin Reports

FTx Commerce - Store Admin Reports

Reports Overview

The Reports in the FTx Commerce Store Admin provide retailers and store administrators with a centralized view of key business and operational data from the online store.

FTx Commerce Store Admin - Reports help in:

  1. Monitoring order performance and fulfillment status
  2. Tracking sales across locations and channels
  3. Reviewing delivery fees for third-party integrations [Uber & DoorDash]
  4. Evaluating employee-related earnings (e.g., tips)
  5. Identifying missed opportunities such as abandoned cart
  6. Tracking subscriptions status and recurring orders
  7. Auditing gift card activities and transactions

Overall, these insights enable retailers to make data-driven decisions, improve operational efficiency, and optimize the overall performance of their online store.

This KB provides the insights about the Online Store reports to track the orders, review the order details, check the revenue earned so far for specific store locations.

1. Dashboard Analytics & Statistics

The FTx Commerce Store Admin - Dashboard provides key metrics, statistics, and analytics, along with quick access to relevant reports for efficient monitoring and decision-making.

2. Orders Report

Detailed order report with Order details
<Coming Soon>

3. Reports

If a customer is already logged in, the support form will fetch the below details:

3.1 Fulfillment Report

Orders by Fulfillment Type to track the current stage of the orders
<Coming Soon>

3.2 Sales Report

The Sales Report provides a clear summary of revenue generated across store locations. It helps retailers analyze performance, compare sales, and monitor overall business trends.
Users can refine the report using filters such as Store, Date Range, and Fulfillment Type, based on their reporting needs.

Multi-Brand Support

If multi-Brand is enabled, sales can be tracked at:
  1. Brand level (within a specific brand)
  2. Global level (all brands)
  3. At the global level, an additional Brand filter is available
1. Sales Report Data

Displays summarized data with the following columns: Location | Sales Amount | Total Sales (Aggregated)



Figure 3.2.1 - "Location-specific Sales Report"

2. Filter Options for Data
  1. All Brands – Filter by brand (if enabled)
  2. All Stores – Filter by store/location
  3. Date Range – Select the reporting period. It helps analyze daily, weekly, monthly, or custom time periods.
  4. Fulfillment Type – Filter by fulfillment method [Store Pickup, Delivery, & Standard Shipping]
3. Actions & Utilities
  1. Download – Export report in PDF or Excel [Reflects applied filters and displayed results]
  2. Refresh – Load the latest data
  3. Search – Find specific records
  4. Expand/View – Full-screen report view
In this way, the Sales Report provides a structured view of location-wise sales, enabling better decision-making and performance tracking.

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