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Recent Articles
Overrides Report
Overview The "Overrides Report" allows users to review configuration values that have been overridden from system defaults across Control Center. It provides audit-level visibility for overrides applied to Departments, POS Flags, Products, and POS ...Pricebook Zones Groups
The Pricebook Zone Groups enables users to perform mass updates on product cost, price, average cost, min/max values, and invoice or vendor part kit cost changes using Zone Groups instead of selecting individual zones each time. In this module, you ...Product Min/Max Quantity Report
Overview The "Product Min/Max Quantity Report" provides visibility into the minimum and maximum order quantities configured for products across selected store locations. The report retrieves these values directly from the Products module, ...Manage Staging Areas for Ready Orders
Organizing Ready Orders to Staging Area The Staging Area feature helps fulfillment employees organize packed and ready orders in designated store locations before handoff to customers or delivery partners. During item picking, store employees can ...Cashier Action FAQs – Modern
Cashier Action FAQs FTx Cloud POS offers 100% configurable POS panels. Your store might have chosen to change the button's name or place. These FAQs show the standard names and navigations of the buttons, and they will certainly help you figure out ...
Popular Articles
Dashboard Messages
Dashboard Messages Overview Dashboard Messages are a quick way to send messages to the store(s) for employees to see from the POS and Control Center. This can effectively replace email, as messages are threaded and can even contain attachments. The ...Vendor Parts
Vendor Parts Overview The vendor provides the vendor part based on how the vendor identifies the product in their system. For a retailer, the vendor part represents the vendor for a product. Using the vendor part, you can identify the vendor for a ...Gift Cards
Gift Cards Overview A gift card is a form of payment that can be used to make a purchase at a retail store. You can use any card that you wish as long as it has a unique number. You can use a barcode on the card as well. You are able to load money ...Time Clock Manual Entry – Control Center (Users)
Time Clock Manual Entry Overview The "Time Clock" feature is used to record and track the working hours of store employees. It ensures accurate timekeeping by logging when employees clock in and out of their shifts. To learn more about how employees ...Back Orders
Back Orders Overview "Back Orders" shows the list of all system-generated back orders. When the vendor cannot completely fulfill a product or multiple products in a purchase order for any reason, the system logs the quantity difference as a back ...