Knowledge Base
FTx On-Premises POS
Legacy Point Of SaleFTx Cloud POS
Cloud Retail Point Of SaleLoyal-n-Save
Loyalty Rewards ProgramFTx Warehouse
Inventory Management SolutionFTx Identity
Age Verification SolutionFTx Digital Signage
Digital Signage SolutionFTx Commerce
Online StoreFTx AdPro
Graphic Design ToolFTx Pay
Credit Card ProcessingKlaviyo Training Guides
Advanced Marketing Flow Integrations
Recent Articles
Customize Home Page - [3/3] Designing Home Page and Widgets Attributes
Designing Home Page Template [3/3] Designing Home Page using different Widgets & Attributes The process of creating a Home Page Template, including sections and layout design, is explained in the previous KB article “[2/3] Creating a Template.” This ...Customize Home Page - [2/3] Adding & Setting Up Template
Setting Up Home Page Template [2/3] Adding New Template for Home Page An overview and template information are explained in the previous KB article “[1/3] Overview & Info.” This article explains how to create a new Home Page template, sections and ...Product Category, Brand, and Tags
Objective To establish a structured hierarchy for product data by first defining the Brand identity and subsequently linking it to specific Products and Categories. Operational Workflow The process follows a logical three-step progression: Account ...Manufacturer Stores
Overview The "Stores" module under Manufacturer allows Admin users to manage the stores associated with a specific manufacturer. This module provides visibility into store performance metrics, approval status, and customer engagement within the ...Manufacturer Packages
Overview The "Manufacturer Packages" module in Loyal-n-Save allows Admin users to define and manage subscription-based packages for manufacturers. These packages control feature entitlements and usage limits, such as the number of stores and ...
Popular Articles
Dashboard Messages
Dashboard Messages Overview Dashboard Messages are a quick way to send messages to the store(s) for employees to see from the POS and Control Center. This can effectively replace email, as messages are threaded and can even contain attachments. The ...Vendor Parts
Vendor Parts Overview The vendor provides the vendor part based on how the vendor identifies the product in their system. For a retailer, the vendor part represents the vendor for a product. Using the vendor part, you can identify the vendor for a ...Gift Cards
Gift Cards Overview A gift card is a form of payment that can be used to make a purchase at a retail store. You can use any card that you wish as long as it has a unique number. You can use a barcode on the card as well. You are able to load money ...Time Clock Manual Entry – Control Center (Users)
Time Clock Manual Entry Overview The "Time Clock" feature is used to record and track the working hours of store employees. It ensures accurate timekeeping by logging when employees clock in and out of their shifts. To learn more about how employees ...Back Orders
Back Orders Overview "Back Orders" shows the list of all system-generated back orders. When the vendor cannot completely fulfill a product or multiple products in a purchase order for any reason, the system logs the quantity difference as a back ...